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Error
Application error

60252: Templates are invalid

Twilio Verify DocumentationVerify

Description

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Twilio Verify could not generate a message from the provided templates. This occurs when all supplied template candidates fail validation, such as when a template is unapproved or missing required substitutions

HTTP status: 400

Possible causes

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  • The provided template candidates failed validation (e.g., due to rendering issues).
  • One or more template candidates are unapproved
  • One or more candidates are missing required substitutions.
  • A template candidate does not support the requested delivery channel.
  • A template candidate contains invalid content for its template type.
  • Review each template candidate to confirm that it is approved.
  • Provide all required substitution values for every template candidate.
  • Use only template candidates compatible with the requested delivery channel.
  • Check that the translation content matches the template type for each candidate.
  • Remove or replace any invalid template candidates before retrying the verification.

Additional resources

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