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Error
Application error

60253: Email settings are incomplete

Twilio Verify DocumentationVerify

Description

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Twilio Verify could not save the email settings of the Verify Service because they were incomplete. Email.From, Email.FromName and Email.ContentTemplateId are all needed to send verification emails, so a Verify Service has either all three or none of them.

Possible causes

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  • You created a Verify Service with only some of Email.From, Email.FromName and Email.ContentTemplateId.
  • You updated a Verify Service and sent one or more of these parameters empty to remove it, while the others are still set.
  • When you create a Verify Service, send Email.From, Email.FromName and Email.ContentTemplateId together.
  • When you update a Verify Service that already has email settings, you can send only the parameters you want to change.
  • To remove the email settings, send Email.From, Email.FromName and Email.ContentTemplateId empty in the same request.

Additional resources

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