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Error
Application error

92008: Unsupported Content Type

Twilio Messaging DocumentationMessaging
Twilio Content DocumentationContent

Description

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This error occurs when you try to create a new Content template with the deprecated twilio/buttons content type. Create new button-based templates with twilio/call-to-action or twilio/quick-reply instead.

Possible causes

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  • Your template creation request includes twilio/buttons in the types object.
  • Your application is using an older Content API example or integration that still creates twilio/buttons templates.
  • You are trying to recreate an older button template by using the deprecated twilio/buttons content type for a new template.
  • Update your template creation request to use twilio/call-to-action when you want buttons that open a URL or place a call.
  • Update your template creation request to use twilio/quick-reply when you want recipients to tap a button and send a response.
  • Review your request payload and remove any new twilio/buttons content type usage before you submit the template.
  • Keep any previously created twilio/buttons templates only where they are already in use. Create all new button templates with twilio/call-to-action or twilio/quick-reply.

Additional resources

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