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Operator Results endpoints


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Legal information

Conversation Intelligence, including the APIs, may use artificial intelligence or machine learning technologies and is subject to the terms of the Predictive and Generative AI/ML Features Addendum(link takes you to an external page). For more details on AI usage and data, see AI Nutrition Facts for Conversation Intelligence.

Conversation Intelligence is not PCI compliant or a HIPAA Eligible Service and should not be used in workflows that are subject to HIPAA or PCI.

Conversations products are only available in the new Twilio Console(link takes you to an external page). If your account hasn't been migrated, you'll be redirected to the legacy Console where these products won't appear.

Overview

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Retrieve results produced by language operators after they run on conversations, including associated execution metadata generated at runtime. Use these results to support real-time agent augmentation, workflow automation, and aggregate conversational insights.

Results are generated when Conversations are processed by intelligence configuration rules and can be queried independently of the original conversation lifecycle.

Endpoints