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How to Configure iOS Push Notifications

We are no longer allowing customers to onboard to Notify. We intend to deprecate the Notify product on April 25, 2024. Learn more in our Notify API End of Life Notice. We prepared this Transition Guide to assist in supporting your push notification use cases.

In this guide, we’ll go through all the necessary steps to get your Apple push credentials configured for Twilio Notifications. The end result is a Twilio Credential which you can then use to receive notifications in your iOS app. Let’s get started!

These are the steps you’ll take:

  1. Set up an App ID
  2. Create a certificate
  3. Create a credential SID for Twilio
  4. Configure your Twilio Service to use your APNS credentials

1. Set up an App ID

Log into your Apple development account and click on Identifiers under the Certificates, Identifiers & Profiles section. This will show a list of identifiers, including App IDs.

Option 1 — Use an existing App ID

If your App ID is already on this list, click on it, and a list of capabilities will pop up.

  1. Check the Push Notifications option.
  2. Don’t worry about the Configure button right now, just click the Save button in the upper right of the page.

Option 2 — Create a new App ID

If your App ID isn’t on this list, click the + symbol to add a new App ID.

  1. Choose App IDs and click the Continue button in the upper right of the page.
  2. Give your app a description.
  3. Enter an Explicit Bundle ID that matches the bundle identifier (such as com.twilio.notify.NotifyQuickstart) of your app in Xcode.
  4. Under Capabilities check Push Notifications.
  5. Click the Continue button.
  6. Click the Registerbutton to confirm your new App ID and create it.

2. Create a certificate

Now you’ll need to create a push notification certificate. This will enable your app to receive notifications. You can either make a development certificate or a production certificate. For this guide, we’ll make a development certificate. We recommend you use Xcode managed certificate.

Option 1 — Use an Xcode managed certificate

  1. In your Xcode project, go to the General pane of the target for your iOS application:

  2. In the Signing section, check Automatically manage signing:
    Automatic signing with Xcode
  3. If you are using the Quickstart app and see a provisioning error message, you may need to rename the bundle ID to a unique identifier:
    Bundle identifier error

    To do so, go to and give the bundle a new name. Then, enter your new identifier in the Identity section of the General pane:
    Unique bundle identifier
  4. Go to the Capabilities tab and make sure that Push Notifications are enabled:
    Enable push notifications
  5. You can verify that your certificates have been created in a few different ways. For more information on Apple Certificates, click this link.
    1. Via the Apple developer portal:
      1. Sign in to the Apple developer portal and click on Certificates, IDs & Profile.
      2. In the Certificates section at the top, select Development or Production depending on the type of certificate you want to verify.
    2. Make sure your certificate is stored in your keychain:
      1. On your Mac, go to Applications > Utilities > Keychain Access and select Certificates at the top. Search for iPhone to filter for iPhone certificates.
      2. Double-check that your certificate has a disclosure triangle next to it. This indicates the existence of your private key in the keychain.
  6. Congratulations! You just created an Apple Development iOS Push Services certificate. If you run into problems during this process, please see this guide from Apple.

Option 2 — Manually create a certificate

While we recommend you use Xcode managed certificates for your application, you may prefer to create your certificate manually.

  1. Add a certificate on the Apple Developer Portal.
  2. Under Services, select Apple Push Notification service SSL (Sandbox & Production).
  3. Click Continue.
  4. In the text box, select the App ID you created previously.
  5. Click Continue again.
  6. You will be prompted to create a Certificate Signing Request (CSR), and given instructions on how to do it. Create one.
  7. Once you’ve created a CSR, click Continue.
  8. Upload it.
  9. Click Generate to generate your certificate.

Well done! You just created an Apple Development iOS Push Services certificate. Now you can download it and double-click on it to add it to your Mac’s keychain.

3. Create a credential for Twilio

On your Mac, open Applications > Utilities > Keychain Access, go to the My Certificates Category at the top.

  1. Right-click your new certificate. It should be labeled Apple Development iOS Push Services.
  2. Choose Export.
  3. Save it as cred.p12 — make sure you leave the password blank.

This is your credential file. You will extract your certificate key and private key from this file — you need these two keys to create a Twilio credential. First, run this command in Terminal:

openssl pkcs12 -in cred.p12 -nokeys -out cert.pem -nodes

cert.pem is your certificate key file. Now run the following command in Terminal:

openssl pkcs12 -in cred.p12 -nocerts -out key.pem -nodes

key.pem is your private key file. Now run this command to process this key:

openssl rsa -in key.pem -out key.pem

You can now paste your credentials into the modal found in the Twilio Console to upload them.

Make sure that you strip anything outside of the -----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- boundaries and outside of the -----BEGIN RSA PRIVATE KEY----- and -----END RSA PRIVATE KEY----- boundaries before pasting your credentials. Check the Sandbox button if you made a development certificate. Sandbox is synonymous with development mode:

Create APNS Credentials

Once a Credential is saved, CERTIFICATE and PRIVATE KEY fields will be hidden for security reasons.

After you’ve pasted them in, click Save. If everything went well, you’ll see an SID appear on the new page. Copy it to your clipboard — you will need it in the next step.

Congratulations, you just made a Twilio Push Credential!

4. Configure your Twilio Service to use your APNS credentials

Twilio allows you to build multiple applications within a single account. To separate those applications, you need to create Service instances that hold all the data and configuration for a given application.

Specifically, you need to configure your Service instance to use the Credential that contains your APNS certificate and private key. You can do that using the Services page in the Console. You’ll need to update your Service with the Twilio Push Credential SID:

Configuration screen for setting your APN credential SID. We see a Friendly Name of "Twilio Quickstart", a Service SID, and a drop-down menu next to "APN credential SID" with all available APN credentials.

If you are just getting started, set up this APN credential first, then create your Service by clicking the blue plus button on the Services Console page.

You are ready to go. You can now check out the iOS Quickstart to start sending notifications.

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