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Rich Communication Services (RCS) senders

Rich Communication Services (RCS) is a modern messaging protocol that enhances traditional SMS and MMS by enabling branded, interactive messages. It streamlines communication by supporting features like a branded profile, read receipts, and rich content, all within a device's default messaging app. RCS is compatible with Android and iOS 18 devices.

RCS lets you send branded, interactive messages to customers globally using Twilio's APIs. You can send longer texts, large media files, turn on read receipts, and more within your device's default messaging app.

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Regional availability

RCS isn't available in all countries. See programmable messaging RCS regional availability for details on whether RCS is available in your region.

Configuring branded RCS messaging

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To set up and configure branded RCS messages:

  1. Create an RCS Sender and send test messages
  2. Register your RCS Sender
  3. Update Messaging Service configuration

To learn more about RCS, see RCS Business Messaging.

Setting up RCS senders in the Twilio Console

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To start sending branded messaging with RCS, follow these steps:

  1. Log in to the Twilio Console and navigate to Products & Services > Numbers and Senders.
  2. Select the RCS tab and click *Create RCS Sender.
  3. Follow the prompts to set up your RCS sender.
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RCS Senders for use in Brazil require manual setup

You cannot use the Twilio Console to set up RCS messaging for use in Brazil. For further details, see the RCS Brazil guidelines(link takes you to an external page).