Getting Started

Want to add VoIP calling to your Android application?

Start by downloading the Voice Quickstart for Android application source code.

Next, follow the step by step instructions below to get you up and running quickly using Twilio’s Programmable Voice SDK.

NOTE: This sample application uses the Programmable Voice Android 4.x APIs. For an example using our 2.x APIs, please see the 2.x branch. If you are using SDK 2.x, we highly recommend planning your migration to 4.0 as soon as possible. Support for 2.x will cease 1/1/2020. Until then, SDK 2.x will only receive fixes for critical or security related issues.

Twilio Voice Quickstart for Android

Get started with Voice on Android:

Quickstart - Run the quickstart app
New Features 4.0 - New features in 4.0
Migration Guide 3.x to 4.x - Migrating from 3.x to 4.x
New Features 3.0 - New features in 3.0
Migration Guide 2.x to 3.x - Migrating from 2.x to 3.x
Emulator Support - Android emulator support
Reducing APK Size - Use ABI splits to reduce APK size
Access Tokens - Using access tokens
Managing Push Credentials - Managing Push Credentials
Troubleshooting Audio - Troubleshooting Audio
More Documentation - More documentation related to the Voice Android SDK
Twilio Helper Libraries - TwiML quickstarts.
Issues & Support - Filing issues and general support

Quickstart

To get started with the Quickstart application follow these steps. Steps 1-6 will allow you to make a call. The remaining steps 7-8 will enable push notifications using FCM.

Open this project in Android Studio
Create a Voice API key
Configure a server to generate an access token to use in the app
Create a TwiML application
Configure your application server
Run the app
Generate google-services.json
Add a Push Credential using your FCM Server API Key
Receiving an Incoming Notification
Make client to client call
Make client to PSTN call

1. Open the project in Android Studio

2. Create a Voice API key

Go to the API Keys page and create a new API key.

Save the generated API_KEY and API_KEY_SECRET in your notepad. You will need them in the next step.

3. Configure a server to generate an access token to use in the app

Download one of the starter projects for the server.

Follow the instructions in the server's README to get the application server up and running locally and accessible via the public Internet. For now just add the Twilio Account SID that you can obtain from the console, and the API_KEY and API_SECRET you obtained in the previous step.

ACCOUNT_SID = 'AC***'
API_KEY = 'SK***'
API_KEY_SECRET = '***'

4. Create a TwiML application

Next, we need to create a TwiML application. A TwiML application identifies a public URL for retrieving TwiML call control instructions. When your Android app makes a call to the Twilio cloud, Twilio will make a webhook request to this URL, your application server will respond with generated TwiML, and Twilio will execute the instructions you’ve provided.

To create a TwiML application, go to the TwiML app page. Create a new TwiML application, and use the public URL of your application server’s /makeCall endpoint as the Voice Request URL (If your app server is written in PHP, then you need .php extension at the end).

As you can see we’ve used our ngrok public address in the Request URL field above.

Save your TwiML Application configuration, and grab the TwiML Application SID (a long identifier beginning with the characters "AP").

5. Configure your application server

Put the remaining APP_SID configuration info into your application server by setting the following constants with the information you gathered above.

ACCOUNT_SID = 'AC***'
API_KEY = 'SK***'
API_KEY_SECRET = '***'
APP_SID = 'AP***'

Once you’ve done that, restart the server so it uses the new configuration info. Now it's time to test.

Open up a browser and visit the URL for your application server's Access Token endpoint: https://{YOUR_SERVER_URL}/accessToken (If your app server is written in PHP, then you need .php extension at the end). If everything is configured correctly, you should see a long string of letters and numbers, which is a Twilio Access Token. Your Android app will use a token like this to connect to Twilio.

6. Run the app

Paste the public URL of your application server’s https://{YOUR_SERVER_URL}/accessToken endpoint into TWILIO_ACCESS_TOKEN_SERVER_URL in VoiceActivity.java. Make sure to include /accessToken in the URL path.

Run the quickstart app on an Android device

Press the call button to open the call dialog.

Leave the dialog text field empty and press the call button to start a call. You will hear the congratulatory message. Support for dialing another client or number is described in steps 10 and 11.

7. Generate `google-services.json`

The Programmable Voice Android SDK uses Firebase Cloud Messaging push notifications to let your application know when it is receiving an incoming call. If you want your users to receive incoming calls, you’ll need to enable FCM in your application.

Follow the steps under Use the Firebase Assistant in the Firebase Developers Guide. Once you connect and sync to Firebase successfully, you will be able to download the google-services.json for your application.

Login to Firebase console and make a note of generated Server API Key and Sender ID in your notepad. You will need them in the next step.

Make sure the generated google-services.json is downloaded to the app directory of the quickstart project to replace the existing app/google-services.json stub json file. If you are using the Firebase plugin make sure to remove the stub google-services.json file first.

As a final step re-run the application from Android Studio to ensure the APK now has the latest google-services.json file.

8. Add a Push Credential using your FCM `Server API Key`

You will need to store the FCM Server API Key with Twilio so that we can send push notifications to your app on your behalf. Once you store the API Key with Twilio, it will get assigned a Push Credential SID so that you can later specify which key we should use to send push notifications.

Go to the Push Credentials page and create a new Push Credential.

Paste in the Server API Key and press Save.

9. Receiving an Incoming Notification

Put the PUSH_CREDENTIAL_SID configuration info into your application server by setting the following constants with the information you gathered above.

ACCOUNT_SID = 'AC***'
API_KEY = 'SK***'
API_KEY_SECRET = '***'
PUSH_CREDENTIAL_SID = 'CR***'
APP_SID = 'AP***'

Once you’ve done that, restart the server so it uses the new configuration info. Now it's time to test. Use your browser to initiate an incoming call by navigating to the public URL of your application server’s https://{YOUR_SERVER_URL}/placeCall endpoint (If your app server is written in PHP, then you need .php extension at the end). This will trigger a Twilio REST API request that will make an inbound call to your mobile app. Your application will be brought to the foreground and you will see an alert dialog. The app will be brought to foreground even when your screen is locked.

You will receive an incoming call notification as well. If you pull down the notification drawer, you will be able to view the notification.

Once your app accepts the call, you should hear a congratulatory message.

10. Make client to client call

To make client to client calls, you need the application running on two devices. To run the application on an additional device, make sure you use a different identity in your access token when registering the new device. For example, change the identity field to bob and run the application.

Press the call button to open the call dialog.

Enter the client identity of the newly registered device to initiate a client to client call from the first device.

11. Make client to PSTN call

A verified phone number is one that you can use as your Caller ID when making outbound calls with Twilio. This number has not been ported into Twilio and you do not pay Twilio for this phone number.

To make client to number calls, first get a valid Twilio number to your account via https://www.twilio.com/console/phone-numbers/verified. Update your server code and replace CALLER_NUMBER with the verified number. Restart the server so that it uses the new value.

Press the call button to open the call dialog.

Enter a PSTN number and press the call button to place a call.

Emulator Support

The SDK supports using emulators except in the following known cases:

Emulators with API 22 or lower have bad audio emulation, the sound is generally inaudible
Emulators must have Google Play services support to use FCM to receive call invites
Running on x86 API 25 emulators results in application crashes

In general we advise using a real device when doing development with our SDK since real-time audio is a performance oriented operation.

Reducing APK Size

Our library is built using native libraries. As a result, if you use the default gradle build you will generate an APK with all four architectures(armeabi-v7a, arm64-v8a, x86, x86_64) in your APK.

APK splits allow developers to build multiple APKs for different screen sizes and ABIs. Enabling APK splits ensures that the minimum amount of files required to support a particular device are packaged into an APK.

The following snippet shows an example build.gradle with APK splits enabled.

apply plugin: 'com.android.application'

android {
    // Specify that we want to split up the APK based on ABI
    splits {
        abi {
            // Enable ABI split
            enable true

            // Clear list of ABIs
            reset()

            // Specify each architecture currently supported by the Voice SDK
            include "armeabi-v7a", "arm64-v8a", "x86", "x86_64"

            // Specify that we do not want an additional universal SDK
            universalApk false
        }
    }
}

The adoption of APK splits requires developers to submit multiple APKs to the Play Store. Refer to Google’s documentation for how to support this in your application.

Access Tokens

The access token generated by your server component is a jwt that contains a grant for Programmable Voice, an identity that you specify, and a time-to-live that sets the lifetime of the generated access token. The default time-to-live is 1 hour and is configurable up to 24 hours using the Twilio helper libraries.

Uses

In the Android SDK the access token is used for the following:

To make an outgoing call via Voice.call(Context context, String accessToken, String twiMLParams, Call.Listener listener)
To register or unregister for incoming notifications via GCM or FCM via Voice.register(String accessToken, Voice.RegistrationChannel registrationChannel, String registrationToken, RegistrationListener listener) and Voice.unregister(String accessToken, Voice.RegistrationChannel registrationChannel, String registrationToken, RegistrationListener listener). Once registered, incoming notifications are handled via a CallInvite where you can choose to accept or reject the invite. When accepting the call an access token is not required. Internally the CallInvite has its own accessToken that ensures it can connect to our infrastructure.

Managing Expiry

As mentioned above, an access token will eventually expire. If an access token has expired, our infrastructure will return error EXCEPTION_INVALID_ACCESS_TOKEN_EXPIRY/20104 via a CallException or a RegistrationException.

There are number of techniques you can use to ensure that access token expiry is managed accordingly:

Always fetch a new access token from your access token server before making an outbound call.
Retain the access token until getting a EXCEPTION_INVALID_ACCESS_TOKEN_EXPIRY/20104 error before fetching a new access token.
Retain the access token along with the timestamp of when it was requested so you can verify ahead of time whether the token has already expired based on the time-to-live being used by your server.
Prefetch the access token whenever the Application, Service, Activity, or Fragment associated with an outgoing call is created.

Managing Push Credentials

A Push Credential is a record for a push notification channel, for Android this Push Credential is a push notification channel record for FCM or GCM. Push Credentials are managed in the console under Mobile Push Credentials.

Whenever a registration is performed via Voice.register(...) in the Android SDK the identity and the Push Credential SID provided in the JWT based access token, along with the FCM/GCM token are used as a unique address to send push notifications to this application instance whenever a call is made to reach that identity. Using Voice.unregister(...) removes the association for that identity.

Updating a Push Credential

If you need to change or update your server key token provided by Firebase (under Project Settings → Cloud Messaging → Server key) you can do so by selecting the Push Credential in the console and adding your new Server key in the text box provided on the Push Credential page shown below:

Deleting a Push Credential

We do not recommend that you delete a Push Credential unless the application that it was created for is no longer being used.

When a Push Credential is deleted any associated registrations made with this Push Credential will be deleted. Future attempts to reach an identity that was registered using the Push Credential SID of this deleted push credential will fail.

If you are certain you want to delete a Push Credential you can click on Delete this Credential on the console page of the selected Push Credential.

Please ensure that after deleting the Push Credential you remove or replace the Push Credential SID when generating new access tokens.

Troubleshooting Audio

The following sections provide guidance on how to ensure optimal audio quality in your applications.

Configuring AudioManager

The AudioManager configuration guidance below is meant to provide optimal audio experience when in a Call. This configuration is inspired by the WebRTC Android example and the Android documentation.

 private void setAudioFocus(boolean setFocus) {
    if (audioManager != null) {
        if (setFocus) {
            savedAudioMode = audioManager.getMode();
            // Request audio focus before making any device switch.
            if (Build.VERSION.SDK_INT >= Build.VERSION_CODES.O) {
                AudioAttributes playbackAttributes = new AudioAttributes.Builder()
                        .setUsage(AudioAttributes.USAGE_VOICE_COMMUNICATION)
                        .setContentType(AudioAttributes.CONTENT_TYPE_SPEECH)
                        .build();
                AudioFocusRequest focusRequest = new AudioFocusRequest.Builder(AudioManager.AUDIOFOCUS_GAIN_TRANSIENT)
                        .setAudioAttributes(playbackAttributes)
                        .setAcceptsDelayedFocusGain(true)
                        .setOnAudioFocusChangeListener(new AudioManager.OnAudioFocusChangeListener() {
                            @Override
                            public void onAudioFocusChange(int i) {
                            }
                        })
                        .build();
                audioManager.requestAudioFocus(focusRequest);
            } else {
                int focusRequestResult = audioManager.requestAudioFocus(new AudioManager.OnAudioFocusChangeListener() {

                                               @Override
                                               public void onAudioFocusChange(int focusChange) {

                                               }
                                           }, AudioManager.STREAM_VOICE_CALL,
                        AudioManager.AUDIOFOCUS_GAIN_TRANSIENT);
            }
            /*
             * Start by setting MODE_IN_COMMUNICATION as default audio mode. It is
             * required to be in this mode when playout and/or recording starts for
             * best possible VoIP performance. Some devices have difficulties with speaker mode
             * if this is not set.
             */
            audioManager.setMode(AudioManager.MODE_IN_COMMUNICATION);
        } else {
            audioManager.setMode(savedAudioMode);
            audioManager.abandonAudioFocus(null);
        }
    }
}

Handling Low Headset Volume

If your application experiences low playback volume, we recommend the following snippets:

Android N and Below

int focusRequestResult = audioManager.requestAudioFocus(new AudioManager.OnAudioFocusChangeListener() {

                                   @Override
                                   public void onAudioFocusChange(int focusChange) {
                                   }
                               }, AudioManager.STREAM_VOICE_CALL,
        AudioManager.AUDIOFOCUS_GAIN_TRANSIENT);

Android O and Up :

AudioAttributes playbackAttributes = new AudioAttributes.Builder()
        .setUsage(AudioAttributes.USAGE_ASSISTANCE_SONIFICATION)
        .setContentType(AudioAttributes.CONTENT_TYPE_SPEECH)
        .build();
AudioFocusRequest focusRequest = new AudioFocusRequest.Builder(AudioManager.AUDIOFOCUS_GAIN_TRANSIENT)
        .setAudioAttributes(playbackAttributes)
        .setAcceptsDelayedFocusGain(true)
        .setOnAudioFocusChangeListener(new AudioManager.OnAudioFocusChangeListener() {
            @Override
            public void onAudioFocusChange(int i) {
            }
        })
        .build();

Twilio Helper Libraries

To learn more about how to use TwiML and the Programmable Voice Calls API, check out our TwiML quickstarts:

Issues and Support

Please file any issues you find here on Github. For general inquiries related to the Voice SDK you can file a support ticket. Please ensure that you are not sharing any Personally Identifiable Information(PII) or sensitive account information (API keys, credentials, etc.) when reporting an issue.

License

MIT

Need some help?

We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd browsing the Twilio tag on Stack Overflow.

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1. Open the project in Android Studio

2. Create a Voice API key

3. Configure a server to generate an access token to use in the app

4. Create a TwiML application

5. Configure your application server

6. Run the app

7. Generate google-services.json

8. Add a Push Credential using your FCM Server API Key

9. Receiving an Incoming Notification

10. Make client to client call

11. Make client to PSTN call

Need some help?

7. Generate `google-services.json`

8. Add a Push Credential using your FCM `Server API Key`