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Voice SDK Events



Captured

captured page anchor

com.twilio.voice.insights.call-event.sdk

Voice SDK Events Captured events are compatible with Webhook and Kinesis sinks. To learn more, you can get started with the Webhook or Kinesis quickstarts and refer to the product documentation.

Examples

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{
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"specversion" : "1.0",
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"type" : "com.twilio.voice.insights.call-event.sdk",
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"source" : "AB00000000000000000000000001",
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"id" : "NO00000000000000000000000001",
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"dataschema" : "https://events-schemas.twilio.com/VoiceInsights.CallEvent/2",
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"datacontenttype" : "2025-10-08T07:17:02.363Z",
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"data" : {
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"timestamp" : "2021-05-24T14:15:22Z",
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"call_sid" : "CA0000000000000000000000000000001",
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"account_sid" : "AC0000000000000000000000000000001",
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"edge" : "ashburn",
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"name" : "call.connected",
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"group" : "call",
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"level" : "UNKNOWN",
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"carrier_edge" : {
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"metadata" : {
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"region" : "us1",
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"twilio_ip" : "172.0.0.130",
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"external_ip" : "172.0.0.130",
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"edge_location" : "ashburn"
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}
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},
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"client_edge" : {
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"metadata" : {
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"region" : "us1",
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"twilio_ip" : "172.0.0.130",
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"external_ip" : "172.0.0.130",
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"edge_location" : "ashburn"
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}
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},
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"sip_edge" : {
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"metadata" : {
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"region" : "us1",
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"twilio_ip" : "172.0.0.130",
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"external_ip" : "172.0.0.130",
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"edge_location" : "ashburn"
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}
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},
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"sdk_edge" : {
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"error" : {
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"code" : 31600,
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"message" : "Call failed due to network issues."
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},
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"feedback" : {
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"score" : 1,
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"reason" : "excellent_audio"
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},
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"metric" : {
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"threshold" : 0.5,
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"values" : [
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0.1
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]
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},
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"ice_candidate_pair" : {
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"remote" : {
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"type" : "host",
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"protocol" : "udp"
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},
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"local" : {
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"type" : "host",
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"protocol" : "udp"
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}
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},
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"metadata" : {
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"client_name" : "MyVoiceApp",
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"location" : {
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"lat" : 20.956036,
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"lon" : -157.23793
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},
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"city" : "San Francisco",
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"country_code" : "US",
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"country_subdivision" : "CA",
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"ip_address" : "172.0.0.130",
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"sdk" : {
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"type" : "Voice",
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"version" : "2.0.0",
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"platform" : "iOS",
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"region" : "us1",
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"selected_region" : "us1",
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"browser" : {
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"name" : "Chrome",
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"major" : "89",
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"version" : "89.0.4389.90"
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},
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"os" : {
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"name" : "Windows",
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"version" : "10"
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},
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"device" : {
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"model" : "iPhone",
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"type" : "mobile",
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"vendor" : "Apple",
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"arch" : "ARM"
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},
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"engine" : {
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"name" : "Blink",
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"version" : "89.0.4389.90"
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},
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"edge_location" : "ashburn"
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}
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}
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}
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}
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}

Versions