Calls can be tagged for one or more conditions that may impact the subjective experience of quality on the call. Tags are based on analysis of the call at the Twilio Gateway. The tags for carrier, client, and SIP edges are:
SDK Tags are based on analysis of the call at the SDK sensors on the local device. They report on the cumulative condition of the media streams sent to the SDK from the Twilio Gateway. The tags for SDK edge are:
Further guidance regarding Call Tags can be found in Voice Insights Frequently Asked Questions.