Don't get us wrong, REST APIs are great; however, at scale and across potentially dozens of endpoints for a given application to interact with, the venerable HTTP REST API starts to show its age a little bit.
Event Streams is an API that allows you to tap into a unified event stream and have it piped directly into your data infrastructure using modern technologies like Amazon Kinesis.
For Voice Insights the event stream emits events following the pattern
com.twilio.voice.insights.* and comprises event streams for Call Insights and Conference Insights as shown below.
|Call Insights Event Stream||Event stream to consume call summaries, call metrics and call insights events.|
|Conference Insights Event Stream||Event stream to consume conference summaries and conference participant summaries.|
For more information about Event Streams, see our docs.