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Voice Insights Event Streams

Don't get us wrong, REST APIs are great; however, at scale and across potentially dozens of endpoints for a given application to interact with, the venerable HTTP REST API starts to show its age a little bit.

Event Streams(link takes you to an external page) is an API that allows you to tap into a unified event stream and have it piped directly into your data infrastructure using modern technologies like Amazon Kinesis.

For Voice Insights the event stream emits events following the pattern com.twilio.voice.insights.* and comprises event streams for Call Insights and Conference Insights as shown below.

Event StreamDescription
Call Insights Event StreamEvent stream to consume call summaries, call metrics and call insights events.
Conference Insights Event StreamEvent stream to consume conference summaries and conference participant summaries.

For more information about Event Streams, see our docs.