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Reporting Security Vulnerabilities

Ensuring the security and integrity of the Twilio platform is critical to the service we provide our customers. We are committed to providing a secure product and appreciate help from the community in responsibly identifying ways for us improve Twilio.

If you believe you've found a security vulnerability, please send an email to with as much information as possible about the potential flaw, how one might exploit it, and any other information to help us understand the nature and scope of the issue. We take security very seriously and investigate and respond to all reported vulnerabilities.

The contribution of white hat researchers is greatly appreciated. Here are some of the folks that have helped us to improve security at Twilio.