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SMS Campaign Component

You can use Twilio for Salesforce to send customized bulk SMS messages to all members of a campaign. Before you get started, note two important things:

Use of the SMS Campaign Component requires users to have access to the "Twilio Messaging" folder in order to display potential deliverability ratings. If a user does not have access to those reports, the component will display an error.

Video Tutorial

Lightning Setup

Step 1: Navigate to one of your campaigns. In the top-right corner, click on the gear icon and then click on "Edit Page".


Step 2: In the sidebar of the lightning editor, click on the "Twilio - Bulk Message Builder" component and drag it onto the page layout.


Note: if you don’t see any custom custom components, you probably need to enable MyDomain for your Salesforce Organization. You can read more about enabling MyDomain from Salesforce's documentation.

Step 3: Click “Save” in the top-right corner.

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