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Export TOTP Secret Seed for Migrating to Verify TOTP

As of November 2022, Twilio no longer provides support for Authy SMS/Voice-only customers. Customers who were also using Authy TOTP or Push prior to March 1, 2023 are still supported. The Authy API is now closed to new customers and will be fully deprecated in the future.

For new development, we encourage you to use the Verify v2 API.

Existing customers will not be impacted at this time until Authy API has reached End of Life. For more information about migration, see Migrating from Authy to Verify for SMS.

This API is only available for customers who intend to migrate Authy Google Auth TOTP to Verify TOTP.

By default, customers do not have access to this API endpoint. To request access, please contact support team.

Export TOTP secret seed of a user

This endpoint returns a TOTP secret seed and the otp for an authy_id. The secret seed and otp can be used to create and validate Verify TOTP factors.



The X-Authy-API-Key header needs to be passed for protected endpoints.

Name Type Description
authy_id Integer Unique identifier of the user.


Name Type Description
secret String Secret seed of the user.
otp String Valid OTP to verify Factor once it's created.

Status Codes

The following are the status codes supported by this API.

Code Description
200 The request has succeeded.
400 The request was invalid.
404 The resource was not found.
500 Internal Server Error.

Error codes

When the API returns a status other than 200, we add an error code in the message response body. For further information, please check the error codes page for a complete list of possible errors.

Code Description
60026 User not found.
60154 Migration tools disabled.
60003 DOS protected.

Supported response format

Currently we support only JSON format.


Listing export details for user with authy_id: 1

curl -H "X-Authy-API-Key: <api_key>" \

Sample response

"secret": "ONSWG4TFORPXGZLFMQ======",
"otp": "93212"

Rate limits

Below are the usage limits for this API:



By user

3 per month

By app

1500 per minute

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Need some help?

We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd by visiting Twilio's Stack Overflow Collective or browsing the Twilio tag on Stack Overflow.

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