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Flex Backend Release Notes

This page includes all release notes related directly to the Flex backend. For the list of all Flex-related release notes, including Flex UI updates and WebChat UI release notes, please see this page.

FEB 11, 2019


  • Default agent activities are now Offline, Unvailable, Available, and Break. These are configurable via the TaskRouter Activities API.
  • The custom1, custom2, custom3, custom4, and custom5 Task Channels are no longer created by default. New channels used for routing can be created using the TaskRouter TaskChannels API.
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