This page includes all release notes related directly to the Flex backend. For the list of all Flex-related release notes, including Flex UI updates and WebChat UI release notes, please see this page.
- 'User Logout' options allow you to automatically logout users if they are no longer reachable from within Flex. For example, if a user closes their browser tab or locks their computer, that user can be automatically transitioned to a TaskRouter activity that makes them unavailable for tasks and which will not be charged by Active User Hour Pricing.
- Default agent activities are now
Break. These are configurable via the TaskRouter Activities API.
custom5Task Channels are no longer created by default. New channels used for routing can be created using the TaskRouter TaskChannels API.