Letter of Authorization (LOA) Template
[END USER BUSINESS LETTERHEAD]
To Whom It May Concern:
[END USER BUSINESS NAME], with company registration number [COMPANY REGISTRATION NUMBER], provides [DESCRIPTION OF SERVICES]. By way of this letter, [END USER BUSINESS NAME] requests to obtain the right to make use of [COUNTRY AND NUMBER TYPE] number(s).
To provide support to customers in [COUNTRY], [END USER BUSINESS NAME] requires [COUNTRY AND NUMBER TYPE] number(s) to facilitate service requests from these customers.
[END USER BUSINESS NAME] agrees to use the number(s) exclusively for inbound customer calls made to Customer Support or similar services in connection with [END USER BUSINESS NAME]’s business and agrees that it will not permit use of the number(s) by third-party users for their own purposes. Further, [END USER BUSINESS NAME] will not use the number(s) for Callback, Calling Cards, and/or Third Country Calling.
[END USER BUSINESS NAME] is aware of the country restrictions with respect to the number(s) and will respect them.
[SIGNATURE OF AUTHORIZED SIGNATORY]
Need some help?
We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd by visiting Twilio's Stack Overflow Collective or browsing the Twilio tag on Stack Overflow.