TaskRouter.js v1: Versions and Changelog

1.24.3 (September 14, 2023)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.24.3/taskrouter.min.js" integrity="sha384-L4AyvsIag1tEQQSlXJPvO+RHFQl/WaRqKbNIK/VJXPCK/xqu2hF00lP2KsbfVgeV" crossorigin="anonymous"></script>

Updated README.md, small changes to package.json file

1.24.2 (September 12, 2023)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.24.2/taskrouter.min.js" integrity="sha384-L4AyvsIag1tEQQSlXJPvO+RHFQl/WaRqKbNIK/VJXPCK/xqu2hF00lP2KsbfVgeV" crossorigin="anonymous"></script>

Publishing to npm

1.24.1 (September 6, 2023)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.24.1/taskrouter.js" integrity="sha384-Cb1dT7o8Dbt3DAKa4VxGe4KqMZgnHTQtnMDAqp7UVpa0XX44ypi2JUTUhxeimbbq" crossorigin="anonymous"></script>

Changed SDK name to twilio-taskrouter-v1
Updated README.md, moved previous content to CONTRIBUTING.md file

1.24.0 (August 31, 2023)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.24.0/taskrouter.min.js" integrity="sha384-HOt3XMqZgDntZhGCcfUkgarHeaEX0m1TgR1Wi21EW3WsLKe9Bllxk54sovbGSU3b" crossorigin="anonymous"></script>

Added disconnect and reconnect functions to WorkerClient

1.21.0 (August 3, 2020)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.21.0/taskrouter.min.js" integrity="sha384-5fq+0qjayReAreRyHy38VpD3Gr9R2OYIzonwIkoGI4M9dhfKW6RWeRnZjfwSrpN8" crossorigin="anonymous"></script>

Fixed an issue where token.expired was fired even after the token was updated
Fixed an issue where an old token was used during a reconnect which caused reconnect failure

Authentication (April 24, 2020)

TaskRouter.js now supports authentication using Secondary Auth Tokens when generating the TaskRouter capability token.

1.20.0 (April 23, 2019)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.20.0/taskrouter.min.js" integrity="sha384-n+W3iUCPkW2u64HjqHqOaSFKB6k4BIYw4Fy8BuxDNkrWcCvd9fwnyZKwYjkxqphy" crossorigin="anonymous"></script>

In compatible browsers, the use of synchronous XHR during the unload event (only applicable if the disconnectActivitySid is being used) has been replaced with the Beacon API. It is strongly recommended that you upgrade to this version if Worker's are using Google Chrome.

1.19.0 (February 28, 2019)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.19.0/taskrouter.min.js" integrity="sha384-YjmOtBdli8sf0rLhCVserO+JI2ZsJ0NXvAKwaoLu0ezIYH0MnA9rqL2yKR3aChxZ" crossorigin="anonymous"></script>

Added region parameter to constructors for Workspace, Worker, and TaskQueue clients
Added maxRetries parameter to constructors for Workspace, Worker, and TaskQueue clients
Improved log for request timeouts to say "Retries exhausted after X attempts" instead of "Internal Server Error"
Fixed issue with generated API URL when region parameter was passed to a Client constructors

1.14.0 (December 19, 2018)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.14.0/taskrouter.min.js" integrity="sha384-gxqU8nZJ+HzVvnopXFiwn1UlPmNDSUvIqT3L4B+k/Rje+8G61pj2PK2l+9Nr2nut" crossorigin="anonymous"></script>

Fixed an issue where task completion reason in completeTask() was not honored

1.13.0 (April 16, 2018)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.13.0/taskrouter.min.js" integrity="sha384-tfkd1dJqPvkhNiIRb4XTmRPO8s9uNZGaEn7B7ybGLYTFaA4sZm1zHFBfSVu6Im37" crossorigin="anonymous"></script>

Fixed an issue that could prevent the disconnected event from surfacing

1.12.0 (January 22, 2018)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.12.0/taskrouter.min.js" integrity="sha384-Kswk2VCTWgsYHEP+cnrTI9yZmwYblwUFBBCYVSSUhB1yeMYlwPf2gtVbfndCgmqD" crossorigin="anonymous"></script>

Fixed an issue where Firefox can occasionally throw a warning on SDK init.

1.11.0 (September 28, 2017)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.11.0/taskrouter.min.js" integrity="sha384-PKKsE3FioyP2BeDez28ZRPAd3u2OLrwZ0l5X74o9zGodlK3qBwhuDrjDHLXuaHl6" crossorigin="anonymous"></script>

Support new cumulative and real time stats endpoints.

1.10.1 (September 25, 2017)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.10.1/taskrouter.min.js" integrity="sha384-Zh0k9I9ZBJUCUhvZR/6InoU7HJxFlUfqh5c8f/CskbMHkIMJPgaQhZ4Lcs5XS31Q" crossorigin="anonymous"></script>

Fix issue with Conference Instruction parameters not being applied when NOT using the options parameter.

1.10.0 (September 1, 2017)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.10.0/taskrouter.min.js" integrity="sha384-UR90rWsEAxuR/3ZBZbj+TOk9fVk5F9Ic8npnElJyENWDV6qNq5o4URsY/BZDRmeu" crossorigin="anonymous"></script>

Allowing all Conference Instruction parameters

1.9.4 (June 15, 2017)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.9.4/taskrouter.min.js" integrity="sha384-/EL65rm/V1vI9m5kP+PYjtDi8eybyALFW8nj7qamJtwB3HZEcdQO/57SmoWEuL7p" crossorigin="anonymous"></script>

Fix updating of expiring tokens in Workspace, TaskQueue JS SDKs

1.9.3 (February 7, 2017)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.9.3/taskrouter.min.js" integrity="sha384-8wkW1LcUG+UewuqsN40e43m0NMk7an3L6wGWJNcNpGGlViHsmjy6JcxLSjbDV40h" crossorigin="anonymous"></script>

Fix Dates for Worker on ready event
Fire disconnected event if we lose connectivity for 60 seconds.
Add license information

1.9.0 (January 26, 2017)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.9.0/taskrouter.min.js" integrity="sha384-XGl1eGbQVDmtirk83TW4iT8MLGAG2FBIsrQz7Oj4zEqn/3X78ktKgaCk9yKXw9O5" crossorigin="anonymous"></script>

Allow DequeueStatusCallbackEvent parameter to be applied to Dequeue Instructions

1.8.1 (January 3, 2017)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.8.1/taskrouter.min.js" integrity="sha384-aI0PwBoU5XnVDYoxnZJxjxzMIeh3rAj3c9e7NblAVqoPCe6V9cFpZreu1Nmfy9CW" crossorigin="anonymous"></script>

Fixed an issue with Worker DateCreated, DateUpdated, DateLastStatusUpdated being incorrect

1.8.0 (November 16, 2016)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.8.0/taskrouter.min.js" integrity="sha384-LElME4k0P55oZvgCEIPhtvQH4dYO2obm/TWduZhrRZZe4/lOHEsTWTb7JR5+DI7p" crossorigin="anonymous"></script>

Exposed task.addons as a property
Exposed reservation.redirect to redirect a reservation's call.

1.7.1 (September 15, 2016)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.7.1/taskrouter.min.js" integrity="sha384-EBh9mgex1Lvb6PS2+T0n3jz81VrYKOureRce7eGPvrnetyjVBnTxuSOj/quI5cO4" crossorigin="anonymous"></script>

Fixed fetchReservations for a Worker such that the reservation.task object is populated.

1.7.0 (August 15, 2016)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.7.0/taskrouter.min.js" integrity="sha384-U1JKeBS3Py0b8Wle5Ut68W60jbWITcXnn/RJceExWtNH7XgicbNRKi6n91sc1+nI" crossorigin="anonymous"></script>

Added connected event when websocket connects
Added disconnected event when websocket disconnects
Deprecated offline event in favor of disconnected event
Added ability to complete a Task for a Worker
Added ability to update a Task for a Worker
Added ability for closing existing socket connections for the same Worker

1.6.0 (July 14, 2016)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.6.0/taskrouter.min.js" integrity="sha384-VLf7tkM/R2JsQzE2LzOyJIZBdtJJfUOo4pC0qxCR7kPhXcsBJQGNarHaJ2DMk6ql" crossorigin="anonymous"></script>

Throw an exception if no Token is provided upon initialization
Added capacity.update event for Multi-Task Workers
Added support for fetching the Channels a Multi-Task Worker is assigned

1.5.0 (June 16, 2016)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.5.0/taskrouter.min.js" integrity="sha384-Cnv+6nmXeawf7ZrB68f0qk90r70Y1FB/RxbeP21o5dbKXIg+X7erndEZ5GoXhDEG" crossorigin="anonymous"></script>

Exposed an error event to handle websocket errors
Exposed an offline event to handle websocket going offline
Fixed a bug such that upon a Worker being initialized, do not try and update the Worker to the given Connection Activity if there are pending Reservations for the Worker.

1.4.0 (March 28, 2016)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.4.0/taskrouter.min.js" integrity="sha384-0n+i5HpKZpsxQQZnUJC7i1Qe2yGNmrslL1qw+trQ+j0w9jLlq38h6VwqSClzpZpI" crossorigin="anonymous"></script>

Upon a Worker being initialized, you can specify an Activity for a Worker to be placed in upon connecting and disconnecting (online and offline), which the JS SDK will handle automatically.

1.3.0 (March 22, 2016)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.3.0/taskrouter.min.js" integrity="sha384-eaSBJgLWhajnZOI/1dHJWuro+UG+EWqqw7RHyGqDqw1hAeGW5qvjvL8NOKGv5Qwm" crossorigin="anonymous"></script>

reservation.dequeue() now supports DequeueRecord, DequeueTimeout, DequeueStatusCallbackUrl, DequeueTo

Rolling over from prior versions

If you're utilizing reservation.dequeue, add four parameters before your completion function.

1.2.0 (January 25, 2016)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.2.0/taskrouter.min.js" integrity="sha384-ey8MYjKAIvWW4l7+883VWDLIWMCKpTn8pdaTHZ8yiD6U0mInGiCqGxBZQqnESSRv" crossorigin="anonymous"></script>

Pending Reservations for a Worker are fetched on load of the JS SDK and will trigger a reservation.created event.
CallTo and CallRecord parameters added for reservation.call() function.
JS SDK will now attempt to reconnect when a websocket is closed.
Developers can turn off a console messages from the JS SDK by providing a value (default is on).
Developers can now handle 500 errors correctly in their applications.

Rolling over from prior versions:

Download the latest helper lib to allow a Worker's JWT by default to have permission to fetch their pending reservations.
If you're utilizing reservation.call, add two parameters before your completion function.

1.1.3 (December 14, 2015)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.1.3/taskrouter.min.js" integrity="sha384-ciuuQLazWluN50i9aM9V1QY1RcOu1Z0r4xQgXhGNw+vzSXhVXkQ3+JwEweMcOrkp" crossorigin="anonymous"></script>

reservation.canceled events were changed back to send a Reservation object and provide a with a ReservationSid when Task is deleted.

1.1.2 (October 9, 2015)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.1.2/taskrouter.min.js" integrity="sha384-GM9gGOjk1XhQ90GP2eRI9u8+q7I/Ac8lB3R8wqDp7/9Vhy05fQZbeS6/AvzrKt64" crossorigin="anonymous"></script>

reservation.canceled events were changed to a Task object rather than a Reservation object to limit client side errors when Tasks were deleted.

1.1.1 (August 11, 2015)

<script src="https://sdk.twilio.com/js/taskrouter/releases/1.1.1/taskrouter.min.js" integrity="sha384-mU48r0WttXLmY9NTqVSXjYCRHDbFau7R2+h7ALWjD7+8+Y15teYoSs+ZQ7M9F+hH" crossorigin="anonymous"></script>

Added support for fetching and updating all entities Workspace
Added support for Reservation Instructions (Accept / Reject / Dequeue / Call) for integration with Enqueue TwiML verb

1.0.0 (Feb 18, 2015)

Initial 1.0 release.

Added support for workers to receive reservation and worker activity events