A Workspace is the container element for any TaskRouter application.
Every element of a TaskRouter Workspace (including the Workspace itself) can be created using the REST API or the TaskRouter console. For simplicity, in this tutorial we will use the portal.
Create a Workspace and give it a name (as below). For the template, choose 'Standard Workspace'. Leave the Event Callback URL blank:
That was easy! For the rest of Part 1, we'll be adding necessary elements to our new Workspace so we can start routing Tasks in Part 2.