Customization Options
Prerequisites:
- Create a Verification Service
- Contact Twilio Sales and we'll help you enable this option.
Custom Verification Codes
If you already have token generation and validation logic and would like to keep those systems in place, you can do so. We have a feature where you can submit your code to us and utilize our pre-screened message templates and localizations for both text and voice.
If you're using custom verification codes you must also provide feedback that lets us know whether or not the user verified the code. This allows us to proactively monitor our global routing and stay operational.
Need some help?
We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd by visiting Twilio's Community Forums or browsing the Twilio tag on Stack Overflow.