Programmable Voice Product Behavior Changes in non-us1 Home Regions
Not all Programmable Voice product features and functionality will be available in non-us1 home regions. Some aspects may be added at a later date, and some features may never be regionalized due to data sovereignty restrictions.
| Product | Changes |
|---|---|
| Voice Insights Subaccount Dashboard | Calls homed outside of us1 will not be rolled up into Voice Insights Subaccount Dashboard results. |
| Bulk Export for Calls, Conferences, and Participants | Calls, Conferences, and Conference Participants homed outside of us1 will not be available via Bulk Export. Postflight logs for Calls and Conferences for non-us1 home regions will be available in Console and via API for 13 months. |
| Calls per second (CPS) | CPS value can only be updated in us1. The value set in us1 is mapped to non-us1 home regions. |
| <Pay> TwiML instruction | The <Pay> TwiML instruction will not initially work in regions outside of us1. |
| Event Streams | Calls homed outside of us1 will not be available via Event Streams. |
| /Calls API priceUnit | priceUnit will be null in non-us1 home regions until the price is finalized. In us1 priceUnit defaults to USD. |
| /Recordings API priceUnit | priceUnit will be null in non-us1 home regions until the price is finalized. In us1 priceUnit defaults to USD. |
| /Transcriptions API priceUnit | priceUnit will be null in non-us1 home regions until the price is finalized. In us1 priceUnit defaults to USD. |
| <Dial><Application> TwiML instruction | The <Dial><Application> TwiML instruction will not initially work in regions outside of us1. |