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You're in the right place! Segment documentation is now part of Twilio Docs. The content you are used to is still here—just in a new home with a refreshed look.

Regional Segment


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On July 10, 2023, the European Commission adopted the Adequacy Decision for the EU-US Data Privacy Framework (DPF(link takes you to an external page)). This concludes that EU personal data transferred to the United States under the DPF is adequately protected when compared to the protection in the EU. With this adequacy decision in place, personal data can safely flow from the EU to US companies participating in the DPF without additional safeguards in place.

Twilio is certified under the DPF and relies on it as the primary mechanism for EU–US personal data transfers. Twilio will also rely on the DPF for Swiss–US transfers once a corresponding Swiss adequacy decision is in place. Twilio understands that interpretations of data residency are multi-faceted and some customers might still want their data to reside in the EU.

While the DPF enables compliant transfers, some customers may still require that their data remain within the EU. For those cases, Twilio Segment offers a data residency solution outside of the DPF.

Segment provides regional infrastructure in both the United States and Europe. By default, new workspaces use U.S. infrastructure (based in Oregon).

If you need EU data residency, you must either create a workspace in the EU or request a migration for an existing workspace. Only EU workspaces store data exclusively in the EU.


Ingestion behavior and failover

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Regional Data Ingestion enables you to send data to Segment from both Device-mode and Cloud-mode sources through regionally hosted API ingest points. The regional infrastructure can fail-over across locations within a region, but never across regions.


Set up your sources for EU or US workspaces

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Some Segment SDKs require specific endpoint configuration to send data to the correct regional infrastructure. This section provides setup details for mobile SDKs, server-side SDKs, custom integrations, and supported cloud sources.

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Using Analytics.js?

Segment's Analytics.js SDK automatically uses the latest source settings, including the correct ingestion endpoint. You don't need to configure a regional endpoint manually for this SDK.

SDK configuration summary

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Use this table as a reference to determine how to configure your source or SDK to send data to the correct endpoint:

IntegrationEndpoint configurationNotes
iOS / Android / Flutter / XamarinapiHost: "events.eu1.segmentapis.com/v1"Set directly in SDK config
React Nativeproxy: "https://events.eu1.segmentapis.com/v1"
useSegmentEndpoints: true
Both values are required for proper routing
Node.js / Python / Javahost: "https://events.eu1.segmentapis.com"Do not include /v1 in host for these SDKs
C# SDKhost: "https://events.eu1.segmentapis.com/v1"Manually append /v1 to the host URL
Custom HTTP requestshttps://events.eu1.segmentapis.com/v1Write key must belong to an EU workspace
Cloud sourcesNo configuration requiredOnly Amazon S3 and Iterable are supported

Configuring Segment sources for mobile SDKs

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To send data from mobile apps to the correct region, you have to update your SDK configuration to use the right endpoint. You must do this even if your source settings are already configured in Segment itself.

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Use the correct endpoint

Beginning April 3, 2025, Segment will reject data sent to the wrong region. Make sure your mobile SDK is configured to send data to the correct endpoint for your workspace region.

Segment's EU instance only accepts data through its Dublin-based endpoint:

https://events.eu1.segmentapis.com/v1

Mobile SDK configuration examples

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Use the examples in this section to configure mobile SDKs to point to the EU endpoint. These examples use JavaScript-style syntax for clarity. Refer to your platform's documentation for exact implementation.

iOS/Android/Xamarin/FlutterReact Native
1
const analytics = new Analytics({
2
writeKey: '<YOUR_WRITE_KEY>', // Required: your source's write key from Segment
3
apiHost: "events.eu1.segmentapis.com/v1", // Routes data through EU endpoint
4
// You can also configure options like flushInterval, debug, or storage providers
5
})

If you're using the Segment EU endpoint with the Analytics-C# source, you must manually append /v1 to the URL (like events.eu1.segmentapis.com/v1).

For workspaces using the EU WEST data processing region, the Dublin ingestion region is preselected for all sources.

Once you finish updating your SDK(s), make sure your source settings in Segment also reflect the correct region.

Configure server-side and custom Segment sources

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If you're using Segment's server-side SDKs (like Node.js, Python, and Java) or making direct HTTP API requests, you'll need to update the endpoint your data is sent to. This is required to match your workspace's region and avoid rejected traffic.

(warning)

Use the correct endpoint

Beginning April 3, 2025, Segment will reject data sent to the wrong region. Make sure your server-side SDKs and custom integrations are configured to send data to the correct endpoint for your workspace region.

Server-side SDK configuration examples

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Use this example to configure server-side SDKs like Node.js, Python, and Java:

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// Example configuration — adjust for your SDK's syntax
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const analytics = new Analytics({
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writeKey: "<YOUR_WRITE_KEY>", // Required: must belong to an EU workspace
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host: "https://events.eu1.segmentapis.com", // EU endpoint — do not include /v1 for these SDKs
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// You can configure other options like flushInterval or request retries
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});
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Endpoint format for server-side SDKs

Most SDKs handle the /v1 path internally. However, only the C# SDK and custom HTTP requests require you to add /v1 manually, like https://events.eu1.segmentapis.com/v1.

If you're sending data using custom HTTP requests or through a proxy and you've reused a write key originally issued for a US-based workspace, you'll need to do the following:

  • Update your request target to: https://events.eu1.segmentapis.com/v1.
  • Make sure the write key belongs to an EU workspace.

Data sent to the EU endpoint using a US-region write key will get rejected.

The following cloud sources are supported in EU workspaces:

Segment maintains and hosts these sources, and they don't require SDK-level configuration.

If you're using other cloud sources not listed here, they may only be available in US-based workspaces. Reach out to Segment Support if you're unsure whether a cloud source is supported in the EU.


Create a new workspace with a different region

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Info

Use this form(link takes you to an external page) if you need to transition from your existing US-based workspace to an EU workspace.

Segment workspaces use US data residency by default. If you need EU data residency, reach out to your Segment account executive to enable EU workspace creation. Once the feature is enabled, you can create a new EU workspace by following these steps:

  1. Log in to your Segment account.
  2. Click New Workspace.
  3. Select your Data processing region. This determines where Segment collects, processes, and stores the data sent to and from your workspace. You can choose between US West and EU West.
  4. Click Create workspace.
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Info

Once you create a workspace, you can't change its data processing region. You'll need to create a new workspace if you want to switch regions.

Sources within EU workspaces deliver Segment data to EU-based AWS storage.


Segment Data Lakes (AWS)

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Regional Segment in the EU changes the way you configure the Segment Data Lakes (AWS) environment

Warehouse Public IP Range

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Use Segment's custom CIDR 3.251.148.96/29 while authorizing Segment to write in to your Redshift or Postgres port. BigQuery doesn't require you to allow a custom IP address.


  • Regional Segment is currently limited to the EU. Future expansion of Regional Segment beyond the EU is under evaluation by Segment Product and R&D.
  • Edge proxies are deprecated. Customers using Regional Endpoints may see US-based IP addresses in event payloads, Segment recommends using the US-based endpoint (api.segment.io) to preserve client IP addresses. For EU customers, Segment recommends using a Regionalized EU workspace.

Destination support and Regional endpoint availability

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Don't see a regional endpoint for a tool you're using?

As more of the partner tools you use (Sources, Destinations, and Warehouses) start to support a regional endpoint, Segment will update this list. Your contact for that tool should have a timeline for when they're hoping to support regional data ingestion. You can also visit Segment's support page(link takes you to an external page) for any Segment-related questions.

The following integrations marked with a ✅ (checkmark) support EU Regional endpoints.

(warning)

Integrations available in EU workspaces do not guarantee data residency

Before you configure an integration, you should check directly with the integration partner to determine if they offer EU endpoints.

IntegrationUS WorkspaceEU workspace w/ US EndpointEU workspace w/ EU Endpoint

1Flow Mobile Plugin

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1Flow Web (Actions)

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1Flow

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2mee

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Aampe (Actions)

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Aampe

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AB Smartly

AB Tasty client side

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ABsmartly (Actions)

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Accoil Analytics

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Acoustic (Actions)

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Actable Predictive

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Actions Pipedrive

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ActiveCampaign

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Adikteev

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Adjust

✖️

Adobe Analytics

✖️

Adobe Target Cloud Mode

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Adobe Target Web

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AdQuick

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AdRoll

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Adtriba

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Aggregations.io (Actions)

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Airship (Actions)

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Airship

✖️

Akita Customer Success

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Alexa

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Algolia Insights (Actions)

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Amazon Ads DSP and AMC

✖️

Amazon EventBridge (Actions)

✖️

Amazon EventBridge

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Amazon Kinesis Firehose

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Amazon Kinesis

✖️

Amazon Lambda

✖️

Amazon Personalize

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Ambassador

✖️

Amberflo

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Amplitude (Actions)

Amplitude

Angler AI

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Anodot

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Appcues

✖️

AppFit

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AppsFlyer

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Apptimize

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Asayer

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Astrolabe

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Atatus

✖️

Attentive Mobile

✖️

Attio (Actions)

✖️

Attribution

✖️

Auryc

✖️

AutopilotHQ

✖️

Avo

✖️

AWS S3

Azure Function

✖️

Batch (Actions)

✖️

Beamer

✖️

Bing Ads

✖️

Blackbaud Raiser's Edge NXT

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Blend Ai

✖️

Blendo

✖️

Blitzllama

✖️

Bloomreach Engagement

✖️

Branch Metrics

✖️

Braze Cloud Mode (Actions)

Braze Cohorts

Braze Web Device Mode (Actions)

Braze

Breyta CRM

✖️

Bronto

✖️

BugHerd

✖️

Bugsnag

✖️

Button

✖️

BuzzBoard

✖️

ByteGain

✖️

BytePlus

✖️

Calixa

✖️

Callingly

✖️

Candu

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Canny (Actions)

✖️

Castle

✖️

Chameleon

✖️

Chartbeat

✖️

ChartMogul

✖️

Churned

✖️

ChurnZero

✖️

Clearbit Enrichment

✖️

Clearbit Reveal

✖️

ClearBrain

✖️

CleverTap (Actions)

✖️

CleverTap

✖️

Clicky

✖️

ClientSuccess

✖️

Cliff

✖️

Close

✖️

CommandBar

✖️

comScore

✖️

Contentstack Cloud

✖️

Contentstack Web

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ConvertFlow

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Convertly

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Convertro

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Cordial (Actions)

✖️

Correlated

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Countly

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Courier

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Crazy Egg

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Crisp

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Criteo App & Web Events

✖️

Criteo Audiences

✖️

Crittercism

✖️

Crossing Minds

✖️

CrowdPower

✖️

Cruncher

✖️

Custify

✖️

Customer.io (Actions)

Customer.io

Data Lakes

✖️

Delighted

✖️

Delivr.ai Resolve

✖️

Display and Video 360 (Actions)

✖️

Dotdigital

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DoubleClick Floodlight

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Dreamdata

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Drip (Actions)

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Drip

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Dub (Actions)

✖️

Dynamic Yield by Mastercard Audiences

Eagle Eye

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Elevio

✖️

Eloqua

✖️

Emarsys (Actions)

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Emarsys

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EMMA

✖️

Encharge (Actions)

✖️

Engage Messaging

✖️

EnjoyHQ

✖️

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EPICA

✖️

Equals

✖️

Errorception

✖️

events.win

✖️

Everflow

✖️

Experiments by GrowthHackers

✖️

Extensible Webhook

✖️

Extole Platform

✖️

✖️

Facebook App Events

✖️

Facebook Conversions API (Actions)

✖️

Facebook Custom Audiences (Actions)

✖️

Facebook Pixel

✖️

FactorsAI

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Firebase

✖️

First Party Dv360

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FL0

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Flagship.io

✖️

Flurry

✖️

FoxMetrics

✖️

Freshmarketer

✖️

Freshsales Suite - CRM

✖️

Freshsales

✖️

Friendbuy (Cloud Destination)

✖️

Friendbuy (Legacy)

✖️

Friendbuy (Web Destination)

✖️

Fullstory (Actions)

✖️

Fullstory Cloud Mode (Actions)

✖️

FullStory

FunnelEnvy

✖️

✖️

FunnelFox

✖️

Gainsight Px Cloud (Actions)

✖️

Gainsight PX

✖️

Gainsight

✖️

Gameball (Actions)

✖️

Gauges

✖️

Gist

✖️

✖️

Gleap (Action)

✖️

Google Ads (Classic)

✖️

Google Ads (Gtag)

✖️

Google Ads Conversions

✖️

Google Ads Remarketing Lists

✖️

Google Analytics 4 Cloud

✖️

Google Analytics 4 Web

✖️

Google Cloud Function

✖️

Google Cloud PubSub

✖️

Google Cloud Storage

✖️

Google Sheets

✖️

Google Tag Manager

✖️

GoSquared

✖️

GraphJSON

✖️

Groundswell

✖️

GWEN (Actions)

✖️

Hawkei

✖️

Heap

✖️

Help Scout

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HitTail

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Hotjar

✖️

Houseware

✖️

Hubble (Actions)

✖️

HubSpot Cloud Mode (Actions)

✖️

HubSpot Web (Actions)

HubSpot

Humanic AI

✖️

hydra

✖️

Impact Partnership Cloud

✖️

Indicative

✖️

Inflection

✖️

Inleads AI

✖️

InMoment (formerly Wootric)

✖️

Innovid

✖️

Insider Audiences

✖️

Insider Cloud Mode (Actions)

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Inspectlet

✖️

Intercom Cloud Mode (Actions)

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Intercom Web (Actions)

Intercom

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Iron.io

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Iterable (Actions)

✖️

Iterable

Iterate Web (Actions)

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Jimo (Actions)

Jimo

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Jivox

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journy io

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June (Actions)

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June

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Kable

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Kafka

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Kahuna

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Kameleoon (Actions)

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Kana

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Keen

✖️

Kevel

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Kissmetrics

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Kitemetrics

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Klaviyo (Actions)

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Klaviyo

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Koala (Cloud)

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Koala

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Kochava

✖️

Kubit

✖️

Kustomer

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LaunchDarkly (Actions)

✖️

LaunchDarkly Audiences

✖️

Leanplum

✖️

Learndot

✖️

Librato

✖️

LinkedIn Audiences

✖️

LinkedIn Conversions API

✖️

LinkedIn Insight Tag

✖️

Listrak (Actions)

✖️

LiveChat

✖️

LiveIntent Audiences

✖️

LiveLike

✖️

LiveRamp Audiences

Localytics

✖️

LogRocket

✖️

Loops (Actions)

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Lou

✖️

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Lucky Orange

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Lumen

✖️

Lytics

✖️

mabl

✖️

Madkudu

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MailChimp

✖️

Mailjet

✖️

Mailmodo

✖️

Mammoth

✖️

Marketo Static Lists (Actions)

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Marketo V2

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Markettailor

✖️

Matcha

✖️

Matomo

✖️

Metronome (Actions)

✖️

Microsoft Bing CAPI

✖️

Millennial Media

✖️

Mixpanel (Actions)

Mixpanel (Legacy)

Moengage (Actions)

MoEngage

✖️

Moesif API Analytics

✖️

Moloco MCM

✖️

Monetate

✖️

Moosend

✖️

Mouseflow

✖️

Movable Ink (Actions)

✖️

Mutiny

✖️

Nanigans

✖️

Nat

✖️

Natero

✖️

New Relic

Nielsen DCR

✖️

Ninetailed by Contentful

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Noora

✖️

✖️

Nudge (Actions)

✖️

Nudgespot

✖️

Olark

✖️

OneSignal (New)

✖️

Optimizely Advanced Audience Targeting

✖️

Optimizely Data Platform

✖️

Optimizely Feature Experimentation (Actions)

✖️

Optimizely Full Stack

✖️

Optimizely Web

✖️

Orb

✖️

Ortto (Actions)

✖️

Ortto

✖️

Pardot (Actions)

✖️

Parsely

✖️

Peaka

✖️

Pendo Web (Actions)

✖️

Pendo

✖️

Perfect Audience

✖️

Perkville

✖️

✖️

PersistIQ

✖️

Personas Facebook Custom Audiences

✖️

Personyze

✖️

Pingdom

✖️

Pinterest Audiences

✖️

Pinterest Conversions API

✖️

Pinterest Tag

✖️

Planhat

✖️

PlayerZero Web

✖️

Plotline

✖️

Podscribe (Actions)

✖️

Podsights

✖️

Pointillist

✖️

PostHog

✖️

Postscript

✖️

ProductBird

✖️

ProfitWell

✖️

Proof Experiences

✖️

ProsperStack

✖️

Pushwoosh

✖️

Qualaroo

✖️

Qualtrics

✖️

Quantcast

✖️

QuanticMind

✖️

Quora Conversion Pixel

✖️

Rabble AI

✖️

Ramen

✖️

Recombee

✖️

Reddit Audiences

✖️

Reddit Conversions API

✖️

Reddit Pixel

✖️

Refersion

✖️

Refiner

✖️

Regal.io

✖️

Rehook

✖️

Repeater

Responsys

✖️

Retina

✖️

RevX Cloud (Actions)

✖️

Richpanel

✖️

Rockerbox

✖️

Rokt Audiences (Actions)

✖️

Rokt

✖️

Rollbar

✖️

Rupt

✖️

SaaSquatch v2

✖️

Sailthru v2

✖️

Salescamp CRM

✖️

Salesforce (Actions)

✖️

Salesforce Marketing Cloud (Actions)

✖️

Salesmachine

✖️

Saleswings (Actions)

✖️

SatisMeter

✖️

Savio

✖️

Schematic

✖️

ScopeAI

✖️

Screeb Web (Actions)

✖️

Screeb

✖️

Scuba Analytics

✖️

✖️

Segment Connections

Segment Profiles

✖️

SegMetrics

✖️

Selligent Marketing Cloud

✖️

✖️

SendGrid

✖️

Sentry

✖️

Serenytics

✖️

ShareASale

✖️

Sherlock

✖️

SIGNL4 Alerting

✖️

✖️

SimpleReach

✖️

SingleStore

✖️

Singular

✖️

Skalin

✖️

Slack (Actions)

✖️

Slack

✖️

SlicingDice

✖️

Smartlook

✖️

Snapboard

✖️

Snapchat Audiences

✖️

Snapchat Conversions API

✖️

SnapEngage

✖️

Spideo

✖️

Split

✖️

Sprig (Actions)

✖️

Sprig Cloud

✖️

StackAdapt Events & Conversions

✖️

Startdeliver-v2

✖️

Startdeliver

✖️

Statsig

✖️

Stonly

✖️

Stories

✖️

✖️

Stormly

✖️

Survicate (Actions)

✖️

Survicate

✖️

Swrve

✖️

Taboola (Actions)

✖️

Talkable

✖️

Talon.One (Actions)

✖️

Talon.One

✖️

✖️

Tamber

✖️

Taplytics

✖️

The Trade Desk Crm

✖️

TikTok Audiences

✖️

TikTok Conversions

✖️

Tiktok Offline Conversions

✖️

TikTok Pixel

✖️

Toplyne Cloud Mode (Actions)

✖️

Topsort

✖️

Totango

✖️

Track JS

✖️

Trackier

✖️

Tractionboard

✖️

TrafficGuard

✖️

tray.io

✖️

Treasure Data

✖️

Trustpilot

✖️

TUNE

✖️

Twilio Messaging

✖️

Twitter Ads

✖️

Unwaffle

✖️

Upcall

✖️

User.com

✖️

UserGuiding

✖️

UserIQ

✖️

Userlens by Wudpecker

✖️

Userlist

✖️

Usermaven (Actions)

✖️

UserMotion (Actions)

✖️

Userpilot Cloud (Actions)

✖️

Userpilot Mobile

✖️

Userpilot Web (Actions)

✖️

Userpilot Web Plugin

✖️

UserVoice

✖️

Variance

✖️

✖️

Vero

✖️

Vespucci

✖️

Vidora

✖️

✖️

Vitally

✖️

Voucherify (Actions)

✖️

VWO Cloud Mode (Actions)

✖️

VWO Web Mode (Actions)

✖️

WalkMe

✖️

WebEngage

✖️

Webhooks (Actions)

✖️

Whale Alerts

✖️

Wigzo

✖️

Windsor

✖️

✖️

Wisepops

✖️

Wishpond

✖️

Woopra

✖️

Xtremepush (Actions)

✖️

Xtremepush

✖️

Yahoo Audiences

✖️

Yandex Metrica

✖️

Youbora

✖️

Zaius

✖️

Zapier

✖️

Zendesk

✖️

Zopim

✖️

IntegrationUS WorkspaceEU workspace w/ US EndpointEU workspace w/ EU Endpoint

AWS S3

Azure Synapse Analytics Warehouse

BigQuery

Databricks

IBM Db2 Warehouse

Postgres

Redshift

Segment Data Lakes

Snowflake


(information)

Don't see regional support for a source you're using?

As more of the partner Sources start to support posting data to our regional endpoint, Segment will update this list. Your contact for that tool should have a timeline for when they're hoping to support regional data ingestion. You can also visit Segment's support page(link takes you to an external page) for any Segment-related questions.

The following Sources marked with a ✅ (checkmark) are supported in EU workspaces.

IntegrationUS WorkspaceEU workspace

.NET

ActiveCampaign

✖️

Aircall

✖️

Airship

Alloy Flow

✖️

Amazon S3

Amplitude Cohorts

✖️

Antavo

✖️

Apple

✖️

Authvia

AutopilotHQ

✖️

Beamer

Blip

Bluedot

✖️

Blueshift

✖️

Braze

Candu

✖️

Chatlio

✖️

CleverTap

Clojure

CommandBar

✖️

ConfigCat

Customer.io

Delighted

✖️

Drip

✖️

Dub

✖️

Elastic Path CX Studio

Elastic Path

Facebook Ads

Facebook Lead Ads

✖️

Factual Engine

✖️

Flutter

✖️

Foursquare Movement

✖️

Freshchat

✖️

Friendbuy

✖️

Gladly

✖️

Go

Google Ads

GWEN Webhooks

Herow

✖️

HTTP API

HubSpot

IBM Watson Assistant

✖️

Inflection

✖️

Insider

✖️

Intercom

Iterable

Java

Javascript

Jebbit

✖️

Klaviyo

✖️

Klenty

✖️

Kotlin (Android)

Kotlin

LaunchDarkly

✖️

Leanplum

✖️

Listrak

✖️

LiveLike (Source)

✖️

Looker

✖️

Mailchimp

Mailjet

✖️

Mailmodo

Mandrill

Marketo

Mixpanel Cohorts

MoEngage (Source)

Moesif API Analytics

✖️

Navattic

✖️

Node.js

Nudgespot

✖️

One Creation

OneSignal

OneTrust

Paytronix

✖️

Pendo

✖️

PHP

Pixel Tracking API

ProveSource

✖️

Pushwoosh Source

Python

Qualtrics

✖️

Quin AI

Radar

✖️

React Native

Refiner

✖️

Regal.io

✖️

Rise AI

✖️

Roku (alpha)

Ruby

Salesforce Marketing Cloud

Salesforce

Selligent Marketing Cloud

✖️

SendGrid Marketing Campaigns

SendGrid

Shopify - Powered by Fueled

Shopify (by Littledata)

✖️

Statsig

✖️

Stripe

Synap

Twilio

Unity

✖️

UserGuiding

Vero

✖️

Voucherify

White Label Loyalty

WorkRamp

✖️

Xamarin

Yotpo

Zendesk

Zigpoll

✖️