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(Announced but not available yet)
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Facebook Messenger & OTT Channels
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Cloud Contact Center (Flex)
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(No native CCaaS, third-party integrations only)
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(Third-party integrations required)
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Messaging Insights Dashboard
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(Bandwidth’s “Insights” requires separate setup and is primarily U.S./Canada-focused)
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Self-Service Developer Portal
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Bandwidth Global Coverage (~65 countries)
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Serverless Functions Environment
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(No dedicated masking service)
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Unified Conversations API
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Multi-channel Verification
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(Limited to SMS/Voice only)
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(No intelligent routing available)
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Link Shortening & Click Tracking
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(No native link tracking)
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OTP Conversion Insights Dashboard
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(No OTP-specific analytics)
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Scheduled Messaging & Campaigns
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Fraud Protection & Security
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Bandwidth (basic fraud management)
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100% Protection from SMS Pumping Fraud Guaranteed
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(No 100% protection from SMS Pumping Fraud)
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Long-term Data Retention & Export
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Bandwidth (30-day logs only)
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Automatic User Response Tracking & Compliance
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Twilio (automated compliance)
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Bandwidth (manual opt-outs)
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