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The Conversations API Overview

Public Beta

Twilio's Conversations API is currently available as a Public Beta product. Some features are not yet implemented and others may be changed before the product is declared as Generally Available.

Public Beta products are not covered by a Twilio SLA.

The Conversations API allows you to create conversational (back-and-forth) messaging across multiple channels: Chat, WhatsApp, and SMS.


All URLs in the reference documentation use the following base URL:


This API uses HTTP Basic Authentication for authentication. Pass your Account SID as the username and Auth Token as the password (find them in the console).


The Conversation resource is the primary resource, representing a unique thread of a conversation.

A Conversation has the following sub-resources:

The Conversation Webhook resource covers webhook configurations for all Conversations.

Getting started

Refer to our quickstart guide for a step by step introduction to Conversations and an overview of commonly used features.

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