Rate this page:

Setting up a TaskRouter Workspace: Understanding Activities

Activities represent the discrete states that a Worker can be in at any given time. Valid Activity labels might include 'offline', 'busy', 'wrapping-up', or 'vacation'. Each Activity has a special property called 'Available' that determines whether a Worker currently engaged in this Activity should be considered eligible for new Task Reservations.

With your Workspace open in the TaskRouter console, click 'Activities' to see the default Activities that were provided when you created this Workspace:

Activities List

These Activities will work well for our example application - no need to make any changes.

Finally: Wrapping Up »

Rate this page:

Need some help?

We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd by visiting Twilio's Stack Overflow Collective or browsing the Twilio tag on Stack Overflow.


        Thank you for your feedback!

        Please select the reason(s) for your feedback. The additional information you provide helps us improve our documentation:

        Sending your feedback...
        🎉 Thank you for your feedback!
        Something went wrong. Please try again.

        Thanks for your feedback!