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Get Profile

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Legal information

Conversation Memory, including the APIs, may use artificial intelligence or machine learning technologies and is subject to the terms of the Predictive and Generative AI/ML Features Addendum. For more details on AI usage and data, see the AI Nutrition Facts.

Conversation Memory is not a HIPAA Eligible Service or PCI compliant and should not be enabled in workflows that are subject to HIPAA or PCI.

Conversation Memory is not intended for use with sensitive information about individuals. Twilio does not control what information comes from conversation channels and relies on you to ensure the data in customer profiles aligns with our acceptable use policy. Twilio does have limited guardrails in the form of a prompt exclusion that is designed to provide a minimal screening against inclusion of GDPR special category data. As a reminder our profile technology uses generative artificial intelligence. Because generative artificial intelligence can make mistakes, review all outputs to ensure that the profile is correct.

Conversations products are only available in the new Twilio Console. If your account hasn't been migrated, you'll be redirected to the legacy Console where these products won't appear.

GET/v1/Stores/{storeId}/Profiles/{profileId}

Base url: https://memory.twilio.com (base url)

Retrieve profile traits by profile ID. Use the traitGroups query parameter to restrict results to a comma-separated allow list of trait group names. For large sets of traits, prefer using the dedicated /Traits endpoint for pagination.

Request

Authentication

Basic Auth

Path parameters

Property nameTypeRequiredPIIDescription

storeIdstring

required

A unique Memory Store ID using Twilio Type ID (TTID) format

Example: mem_store_00000000000000000000000000Pattern: ^mem_(store|service)_[0-7][0-9a-z]{25}$

profileIdstring

required

The unique identifier for the profile using Twilio Type ID (TTID) format.

Example: mem_profile_00000000000000000000000000Pattern: ^mem_profile_[0-7][0-9a-z]{25}$

Query string

Property nameTypeRequiredPIIDescription

traitGroupsstring

Optional

Comma separated list of trait group names to include.

Example: ContactMin length: 1Max length: 256

Responses

200301400401403404429500503

A profile.

Schema

Property nameTypeRequiredPIIDescriptionChild properties

idstring

Optional

The canonical profile ID.

Example: mem_profile_00000000000000000000000000Pattern: ^mem_profile_[0-7][0-9a-z]{25}$

createdAtstring<date-time>

Optional

The time the profile was created.

Example: 2025-01-01T12:00:00Z

traitsobject

Optional

Multiple trait groups.

Example:

{"Contact":{"email":"Alyssa.Mock@example.com","phone":"+13175551234","lastName":"Mock","firstName":"Alyssa","street":"123 Main St","city":"San Francisco","state":"CA","postalCode":"94107","country":"US"}}

Max properties: 50

Show traits properties

This resource has moved.

Schema

Property nameTypeRequiredPIIDescriptionChild properties

messagestring

Optional

Default: This resource has moved.Example: This resource has moved.Max length: 255

uristring

Optional

Example: https://memory.twilio.com/v1/Stores/mem_store_00000000000000000000000000/Profiles/mem_profile_00000000000000000000000000Max length: 2048

Bad Request

SchemaExample

Property nameTypeRequiredPIIDescriptionChild properties

codeinteger<int32>

Optional

The Twilio error code.

Minimum: 100Maximum: 99999

messagestring

Optional

A human readable message describing the error.

Max length: 1024

moreInfostring

Optional

A URL to a Twilio error directory page with more information about the error code.

statusinteger<int32>

Optional

The HTTP status code for the error.

Minimum: 100Maximum: 599

Unauthorized

SchemaExample

Property nameTypeRequiredPIIDescriptionChild properties

codeinteger<int32>

Optional

The Twilio error code.

Minimum: 100Maximum: 99999

messagestring

Optional

A human readable message describing the error.

Max length: 1024

moreInfostring

Optional

A URL to a Twilio error directory page with more information about the error code.

statusinteger<int32>

Optional

The HTTP status code for the error.

Minimum: 100Maximum: 599

Forbidden

SchemaExample

Property nameTypeRequiredPIIDescriptionChild properties

codeinteger<int32>

Optional

The Twilio error code.

Minimum: 100Maximum: 99999

messagestring

Optional

A human readable message describing the error.

Max length: 1024

moreInfostring

Optional

A URL to a Twilio error directory page with more information about the error code.

statusinteger<int32>

Optional

The HTTP status code for the error.

Minimum: 100Maximum: 599

Not Found

SchemaExample

Property nameTypeRequiredPIIDescriptionChild properties

codeinteger<int32>

Optional

The Twilio error code.

Minimum: 100Maximum: 99999

messagestring

Optional

A human readable message describing the error.

Max length: 1024

moreInfostring

Optional

A URL to a Twilio error directory page with more information about the error code.

statusinteger<int32>

Optional

The HTTP status code for the error.

Minimum: 100Maximum: 599

This error indicates that you have sent too many requests to the API. You should retry according to the Retry-After response header.

SchemaExample

Property nameTypeRequiredPIIDescriptionChild properties

codeinteger<int32>

Optional

The Twilio error code.

Minimum: 100Maximum: 99999

messagestring

Optional

A human readable message describing the error.

Max length: 1024

moreInfostring

Optional

A URL to a Twilio error directory page with more information about the error code.

statusinteger<int32>

Optional

The HTTP status code for the error.

Minimum: 100Maximum: 599

Internal Server Error

SchemaExample

Property nameTypeRequiredPIIDescriptionChild properties

codeinteger<int32>

Optional

The Twilio error code.

Minimum: 100Maximum: 99999

messagestring

Optional

A human readable message describing the error.

Max length: 1024

moreInfostring

Optional

A URL to a Twilio error directory page with more information about the error code.

statusinteger<int32>

Optional

The HTTP status code for the error.

Minimum: 100Maximum: 599

Service Unavailable

SchemaExample

Property nameTypeRequiredPIIDescriptionChild properties

codeinteger<int32>

Optional

The Twilio error code.

Minimum: 100Maximum: 99999

messagestring

Optional

A human readable message describing the error.

Max length: 1024

moreInfostring

Optional

A URL to a Twilio error directory page with more information about the error code.

statusinteger<int32>

Optional

The HTTP status code for the error.

Minimum: 100Maximum: 599

Get Profile

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function fetchProfile() {
11  const profile = await client.memory.v1
12    .profiles(
13      "mem_store_00000000000000000000000000",
14      "mem_profile_00000000000000000000000000"
15    )
16    .fetch();
17
18  console.log(profile.id);
19}
20
21fetchProfile();

Response

1{
2  "createdAt": "2009-07-06T20:30:00Z",
3  "id": "mem_profile_00000000000000000000000000",
4  "traits": {}
5}