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Get Import Status


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Conversation Memory, including the APIs, may use artificial intelligence or machine learning technologies and is subject to the terms of the Predictive and Generative AI/ML Features Addendum(link takes you to an external page). For more details on AI usage and data, see the AI Nutrition Facts.

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GET/v1/Stores/{storeId}/Profiles/Imports/{importId}

Base url: https://memory.twilio.com (base url)

Retrieve the current processing status of a previously submitted bulk import task. Query this endpoint using the importId returned from the upload URL request until a terminal state (COMPLETED or FAILED) is reached.


Request

fetch-profile-import-v2-request page anchor

Authentication

authentication page anchor
Property nameTypeRequiredPIIDescription
storeIdstring
required
Not PII

A unique Memory Store ID using Twilio Type ID (TTID) format

Example: mem_store_00000000000000000000000000Pattern: ^mem_(store|service)_[0-7][0-9a-z]{25}$

importIdstring
required

The task identifier for the import process.

Pattern: ^mem_import_[0-7][0-9a-z]{25}$

200400401403404429500503

Import Status.

Schema
Property nameTypeRequiredPIIDescriptionChild properties
statusenum<string>

Optional

Current processing status of the import task

Possible values:
PENDINGPROCESSINGCOMPLETEDFAILED

filenamestring

Optional

Original filename of the uploaded CSV

Example: profiles_import.csvMax length: 255

createdAtstring<date-time>

Optional

Timestamp when the import was created

Example: 2025-11-14T20:29:21Z

updatedAtstring<date-time>

Optional

Timestamp when the import was last updated

Example: 2025-11-14T20:30:15Z

fileSizeinteger

Optional

Size of the uploaded file in bytes (1 byte to 100 MiB)

Example: 204800Minimum: 1Maximum: 104857600

columnMappingsarray[object]

Optional

Mappings of CSV header columns to traits' fields

Min items: 2Max items: 100

summaryobject

Optional

Summary statistics of the import operation

Get Import StatusLink to code sample: Get Import Status
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// Download the helper library from https://www.twilio.com/docs/node/install
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const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
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// Find your Account SID and Auth Token at twilio.com/console
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// and set the environment variables. See http://twil.io/secure
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const accountSid = process.env.TWILIO_ACCOUNT_SID;
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const authToken = process.env.TWILIO_AUTH_TOKEN;
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const client = twilio(accountSid, authToken);
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async function fetchProfileImportV2() {
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const import_ = await client.memory.v1
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.imports(
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"mem_store_00000000000000000000000000",
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"mem_import_01111111111111111111111111"
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)
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.fetch();
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console.log(import_.status);
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}
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fetchProfileImportV2();

Response

Note about this response
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{
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"columnMappings": [
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{
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"columnName": "columnName",
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"traitGroup": "traitGroup",
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"traitName": "traitName"
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}
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],
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"createdAt": "2009-07-06T20:30:00Z",
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"fileSize": 204800,
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"filename": "filename",
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"status": "PENDING",
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"summary": {
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"errors": 10,
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"warnings": 5
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},
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"updatedAt": "2009-07-06T20:30:00Z"
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}