Bulk Upsert Profiles
Legal information
Conversation Memory, including the APIs, may use artificial intelligence or machine learning technologies and is subject to the terms of the Predictive and Generative AI/ML Features Addendum. For more details on AI usage and data, see the AI Nutrition Facts.
Conversation Memory is not a HIPAA Eligible Service or PCI compliant and should not be enabled in workflows that are subject to HIPAA or PCI.
Conversation Memory is not intended for use with sensitive information about individuals. Twilio does not control what information comes from conversation channels and relies on you to ensure the data in customer profiles aligns with our acceptable use policy. Twilio does have limited guardrails in the form of a prompt exclusion that is designed to provide a minimal screening against inclusion of GDPR special category data. As a reminder our profile technology uses generative artificial intelligence. Because generative artificial intelligence can make mistakes, review all outputs to ensure that the profile is correct.
Conversations products are only available in the new Twilio Console. If your account hasn't been migrated, you'll be redirected to the legacy Console where these products won't appear.
PUT/v1/Stores/{storeId}/Profiles/Bulk
Base url: https://memory.twilio.com (base url)
Create or update up to 1000 profiles in a single asynchronous batch. Each profile body follows the same structure as single profile creation. If a profile already exists its traits are merged (new keys added, existing keys overwritten). Large batches may take time to process; the 202 response indicates the batch has been accepted. Monitor downstream telemetry or audit logs to confirm completion.
A unique Memory Store ID using Twilio Type ID (TTID) format
mem_store_00000000000000000000000000Pattern: ^mem_(store|service)_[0-7][0-9a-z]{25}$application/jsonProfiles batch accepted.
Profile batch accepted for processing.Max length: 2551// Download the helper library from https://www.twilio.com/docs/node/install2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";34// Find your Account SID and Auth Token at twilio.com/console5// and set the environment variables. See http://twil.io/secure6const accountSid = process.env.TWILIO_ACCOUNT_SID;7const authToken = process.env.TWILIO_AUTH_TOKEN;8const client = twilio(accountSid, authToken);910async function updateProfilesBulk() {11const bulk = await client.memory.v112.bulk("mem_store_00000000000000000000000000")13.update({14profiles: [15{16traits: {17Contact: {18phone: "+13175551234",19email: "Alyssa.Mock@example.com",20lastName: "Mock",21firstName: "Alyssa",22},23},24},25{26traits: {27Contact: {28phone: "+13175556789",29email: "John.Doe@example.com",30lastName: "Doe",31firstName: "John",32},33},34},35],36});3738console.log(bulk.message);39}4041updateProfilesBulk();
Response
1{2"message": "Profile batch accepted for processing."3}