How to hand off from Autopilot
The following guides instruct you how to hand off a conversation from an Autopilot bot to a human agent.
| Platform | Guide |
| Flex - Voice | https://www.twilio.com/docs/autopilot/actions/hand-off#handoff-to-task-router-or-flex |
| Flex - Messaging | https://www.twilio.com/docs/autopilot/guides/how-to-hand-off#for-messaging-2 |
| Flex - Programmable Chat | https://www.twilio.com/docs/autopilot/guides/how-to-hand-off#for-webchat |
| Programmable Voice - non-Task Router | https://www.twilio.com/docs/autopilot/actions/hand-off#handoff-to-programmable-voice |
| Programmable Voice - Task Router | https://www.twilio.com/docs/autopilot/actions/hand-off#handoff-to-task-router-or-flex |
| Programmable Messaging | Not Supported |
| Programmable Chat | https://www.twilio.com/docs/autopilot/guides/how-to-hand-off#for-programmable-chat |
| Studio - Pre/Post Dialogue Activity | https://www.twilio.com/docs/autopilot/guides/how-to-hand-off#for-messaging-1 |
| 3rd Party Chat Platforms | Not Supported |
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