Defaults
Defaults determine your Assistant's behavior in three different situations:
assistant_initiation: the assistant is responsible for beginning a conversation, only used for an inbound phone callfallback: the natural language router cannot map human input to an existing taskcollect: the assistant needs to know which task to use if there is a failure when collecting data
All defaults should point to one of the following:
- an existing task in the format
"task://hello-world" - a publically accessible URL that contains the desired set of actions in the format
"https://myapp.com/on_failure"
All Autopilot REST API resources use the following base URL:
https://autopilot.twilio.com/v1/
Example Defaults data
{
"defaults": {
"assistant_initiation": "task://hello_world",
"fallback": "task://hello_world",
"collect": {
"validate_on_failure": "task://hello_world"
}
}
}Defaults Actions
| Resource Properties in REST API format | |
|---|---|
account_sid
|
The SID of the Account that created the Defaults resource. |
assistant_sid
|
The SID of the Assistant that is the parent of the resource. |
url
|
The absolute URL of the Defaults resource. |
data
|
The JSON string that describes the default task links for the |
Fetch a Defaults resource
https://autopilot.twilio.com/v1/Assistants/{AssistantSid}/Defaults
Parameters
| Parameters in REST API format | |
|---|---|
assistant_sid
Path
|
The SID of the Assistant that is the parent of the resource to fetch. |
Example 1
Update a Defaults resource
https://autopilot.twilio.com/v1/Assistants/{AssistantSid}/Defaults
Parameters
| Parameters in REST API format | |
|---|---|
assistant_sid
Path
|
The SID of the Assistant that is the parent of the resource to update. |
defaults
Optional
|
A JSON string that describes the default task links for the |
Example 1
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