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Quotas and Limits

Overview

Twilio Live operates within certain quotas and limits that ensure a reliable and consistent operation. Quotas are account based and can be increased per request.

Glossary

Default account concurrency quota

The number of resources active at any given time per type of resource. An active resource counts against your quota. An active resource is:

  • An audio PlayerStreamer in status created or started
  • A video PlayerStreamer in status created or started
  • A MediaProcessor in status started

A resource becomes inactive when it transitions to a terminal status: this means, ended or failed. A resource transitioning to inactive will restore your usage, enabling the creation of new resources. If you want to increase your quota, please contact your Twilio Account Executive or open a support ticket.

Rate limit

Maximum REST API requests read or write per second per account.

PlayerStreamer Account Quotas

The following table describes the default account concurrency quotas for PlayerStreamer per Account:

Default Quota Notes
Max Concurrent Video PlayerStreamers 5 Maximum video PlayerStreamers in created or started status at one time. Video PlayerStreamers are configured with the boolean property Video set to true, which is the default value.
Max Concurrent Audio PlayerStreamers 5 Maximum audio-only PlayerStreamers in created or started status at one time. Audio-only PlayerStreamers are configured with the boolean property Video set to false.

MediaProcessor Account Quotas

The following table describes the default quotas for MediaProcessor per Account:

Default Quota Notes
Max Concurrent MediaProcessors 5 Maximum MediaProcessors in started status at a time.

PlayerStreamer Rate Limits

The following table describes the default maximum REST API requests for PlayerStreamer per Account:

Default Rate Limits Notes
Max REST API Read Requests per second 40 Maximum Read requests, e.g. get PlayerStreamer, get list of PlayerStreamer, etc.
Max REST API Write Requests per second 6 Maximum Write requests, e.g create PlayerStreamer, update PlayerStreamer, etc.

MediaProcessor Rate Limits

The following table describes the default maximum REST API requests for MediaProcessor per Account:

Default Rate Limits Notes
Max REST API Read Requests per second 40 Maximum Read requests, e.g. get MediaProcessor, get list of MediaProcessors, etc.
Max REST API Write Requests per second 6 Maximum Write requests, e.g create MediaProcessor, update MediaProcessor, etc.

PlaybackGrant Rate Limits

The following table describes the default maximum REST API requests for PlaybackGrant per Account:

Default Rate Limits Notes
Max REST API Write Requests per second 1000 Maximum Write requests, e.g create PlaybackGrant.

Frequently Asked Questions on account quotas

  1. How can I check my account quota?
  2. I am not able to create new resources, my requests get rejected due to exceeded quota.
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