Insights, Troubleshooting, and Diagnostics
Twilio has tools for understanding, troubleshooting, and enhancing your Twilio Video applications throughout the development lifecycle. You can use these tools to perform pre-call quality checks, as well as to gain insight into your application’s performance and participants’ experiences during or after a video call.
Video Insights brings self-service tooling to the Twilio Console to provide analytics and aggregations for observing your application, discovering trends, and troubleshooting rooms and participants.
Video Log Analyzer API
The Video Log Analyzer REST API provides programmatic access to data generated by Programmable Video Rooms and Participants.
Tools for pre-call testing and diagnostics
Video Diagnostics Application
The Twilio Video Diagnostics Application is an open-source ReactJS application that tests participants’ device and software setup, connectivity with the Twilio Cloud, and network performance. It uses Twilio’s RTC Diagnostics SDK and Preflight API to provide end-users feedback about their network quality and device setup and also includes recommendations for improving their video call quality.
You can learn more about the Video Diagnostics App in the blog post or by visiting the README.
The RTC Diagnostics SDK and Preflight API can also be used independently in your application to test your participants’ device setup and network connectivity.
RTC Diagnostics SDK
This is a general WebRTC SDK and does not rely on Twilio infrastructure. You can incorporate it into your applications for pre-call testing or troubleshooting user issues during a call.
Tools for in-progress Rooms
Need some help?
We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd by visiting Twilio's Stack Overflow Collective or browsing the Twilio tag on Stack Overflow.