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Responding To Incidents Intelligently: PagerDuty Launches New Notification Flow Powered by Twilio Voice, SMS

When a server goes down, or a bug in your code causes problems for customers – your team springs into action. Quickly rallying the right…Full Article

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Taking Customer Success To Your City: Join Us On The Engineering The Customer Experience Roadshow

Customer experience is everything to your business. Without the right set of software tools and the right mindset, it’s impossible to meet your customers’ expectations…Full Article

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Feed FM: Making Hold Music Less Boring With Twilio

When you’re on hold, it might seem like time drags on forever. Your customers feel the same way when they’re on hold– because hold music…Full Article

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DOer of the Month: Mike Turner

We profiled Mike Turner as DOer of the Month and featured his developer profile on the front page of the DOer Gallery. If  you’d like…Full Article

Introducing Brent Schooley, Twilio Developer Evangelist

“I need to build a website using Microsoft technology that will help startups in Philadelphia. Would you be willing to help out?” The eight developers…Full Article

Customer Security Notice on CVE-2014-0160 / Heartbleed Disclosure

The engineering team at Twilio has been working to assess the impact for our customers in the wake of April 7th’s disclosure of CVE-2014-0160, known…Full Article

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delivery.com Bridges The Laundry Delivery Gap With Twilio SMS

Nowadays, you can summon anything from gourmet sushi to private drivers to your own personal helicopter with the click of a button. Whether it’s the…Full Article

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Dropping The Hammer: Chad Stachowicz Load Tests An Enterprise Call Center With Twilio

Managing a successful enterprise call center means that occasionally, you need to “lay down the hammer” as Chad Stachowicz puts it. The hammer Chad is…Full Article

Building a Simple SMS Message Application with Twilio and Django

Django is often referred to as a “batteries included” Python web framework due to the many features that come with it out-of-the-box. It is becoming…Full Article