Record Voicemail
Description:
Record Voicemail allows you to record the audio of a call and optionally transcribe it. Use this widget to save your conversation with customers. You can play back the audio file by referencing its URL in a Play widget using widgets.MY_WIDGET_NAME.RecordingUrl.
Note that Studio does not handle transcription processing automatically. You can specify the callback URL when transcription is complete and handle it yourself. Using a Function is a great way to customize the behavior, such as emailing the transcription, although it requires writing some code.
Optional Configuration
|
Name |
Description |
Supported Values |
Default |
|
Stop Recording After __ Seconds Of Silence |
Number of seconds of silence to wait before stopping recording | integer | 5 |
|
Stop Recording On Keypress |
Keypress to stop the recording | 0-9, #, * | any key |
|
Max Recording Length |
Maximum length of a recording (in seconds) | integer between 1 and 14,400 | 3600 |
|
Transcribe Audio to Text |
Flag to enable transcription of the recording | on/off | off |
|
Transcription Callback URL |
(if transcribing) URL to receive the transcription results callback | any URL | |
|
Trim |
Trim the silence from the end of a recording | Trim silence, Do not trim | Trim silence |
| Play Beep
|
Play or suppress the beep before recording | true, false | true |
| Recording Status Callback | URL to receive the recording completion callback | Any valid URL or Liquid variable | None |
Transitions:
This Widget has two events that trigger transitions.
|
Name |
Description |
|
Recording Complete |
When the Voicemail recording has completed. |
|
No Audio (applies only to legacy Twilio Accounts) |
When no recording occurs due to silence. |
|
Hangup |
When the Caller has terminated the call. |
Variables:
| SID | widgets.MY_WIDGET_NAME.Sid |
| Date Created | widgets.MY_WIDGET_NAME.DateCreated |
| Date Updated | widgets.MY_WIDGET_NAME.DateUpdated |
| Account SID | widgets.MY_WIDGET_NAME.AccountSid |
| Call SID | widgets.MY_WIDGET_NAME.CallSid |
| RecordingUrl | widgets.MY_WIDGET_NAME.RecordingUrl |
| RecordingDuration | RecordingDuration |
| Price | widgets.MY_WIDGET_NAME.Price |
| Price Unit | widgets.MY_WIDGET_NAME.PriceUnit |
| API Version | widgets.MY_WIDGET_NAME.ApiVersion |
| URI | widgets.MY_WIDGET_NAME.Uri |
| Status | widgets.MY_WIDGET_NAME.Status |
| Source | widgets.MY_WIDGET_NAME.Source |
| Channels | widgets.MY_WIDGET_NAME.Channels |
Need some help?
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