Split Based On...

Description:

Split Based On... allows you to split your Flow and connect to specific Widgets based on user conditions. Use this Widget to deal with conditions like a user replying “YES” to a SMS, or pressing “1” on their keypad while on a call.

Note: Studio conditions are not case-sensitive and automatically trim leading and trailing spaces of the values.

Required Configuration:

Name

Description

Example

Default

Variable To Test

The value (or expression) that is being tested.

For example, if you want to branch on message body, the Input would be the variable you stored the message in.

Select a predefined variable from the drop-down, or type a dynamic variable directly with curly braces: {{widgets.http_1.parsed.foo}}

{{widgets.send_message_1.message.Body}}

N/A

Transitions:

You’ll define the event(s) that trigger transitions from this Widget. You get No Match for free once you set a branch.

Name	Description	Default
Condition Matches	Example: “YES” for when text matches “YES”	NEW TRANSITION
No Match	Input does not match any of the user-defined conditions	NO MATCH

Conditions take the form: subject predicate [value] and can be set in the right-side panel.

subject: the configuration parameter defined as Input.

predicate: the operator to use -- equals, greater than, etc.

[value]: the value you are comparing against. Constants, variables, and expressions are supported. Value can be null for certain conditions, such as “is blank” or “has any value”

In the following example, we have asked the user if they would like to receive reminders. Following the Send & Wait For Reply Widget is a Split Based On... Widget that evaluates the user’s response.

We have three conditions:

The user enters Y (YES) when prompted
The user enters N (NO) when prompted
The user enters another value (NO MATCH)

Subject	Predicate	Value
`{{widgets.reminders_response.inbound.Body}}`	Equals	Y
`{{widgets.reminders_response.inbound.Body}}`	Equals	N

The YES condition Transitions to a Send SMS Widget called REMINDERS_CONFIRM, while the NO and NO MATCH conditions Transition to a Send SMS Widget called REMINDERS_OPTOUT

Here are some usage examples of other conditions:

Subject	Predicate	Value
`{{flow.data.appointment_date}}`	Is After Date	2017-09-04
`{{flow.data.appointment_time}}`	Is Before Time	16:35
`{{flow.data.reward_points}}`	Greater Than	1000
`{{flow.data.first_name}}`	Is Blank
`{{trigger.message.Body}}`	Matches Any Of	yes,yeah,yup
`{{flow.data.survey_result}}`	Regex	[1-5] Note: Omit leading and trailing slashes. Matching is case-insensitive.

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