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Connect Call To

Connect Call To Widget.png


Connect Call To allows you to bridge an in-progress call with another phone number (or numbers), Client user, SIM, SIP endpoint, or conference. Use this widget to connect your customer with a different department, or if they’re looking to reach a specific operator. You are not able to use parallel calling including both calls to a SIP Domain alongside calls to a phone number, Client user, or SIM.

Required Configuration:

The required fields for this Widget are Connect Call To and Caller ID, which can be variables or hard-coded entries. Select the Connect Call To type from the dropdown in the Inspector Panel, then set the field value to the number(s)/address that most accurately reflects the intended recipient.




Connect Call To

The phone number(s), Client user, SIM, SIP endpoint, or conference to call.

Caller ID

The phone number to use as the Caller ID

Flow Default

Optional Configuration:





Record the call and save as an mp3

Values: true, false


Sample Configuration


How To

Configuration Sample

Connect to multiple numbers

Separate each number with commas

+14157234000, +14155551212, +14158675310

Connect to Programmable Voice SIP Domain

Put the fully qualified endpoint name in SIP Endpoint, and leave Username and Password blank


Connect to any SIP Endpoint

Add the SIP Endpoint address and the username/password required by the destination (if any)

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Need some help?

We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd by visiting Twilio's Community Forums or browsing the Twilio tag on Stack Overflow.


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