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Discounts or Coupons


Segment currently offers coupons on an ongoing basis for non-profits and occasionally for select customers.


Non-profits

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We offer non-profit customers a $120 per month discount on our monthly Team plan(link takes you to an external page), which typically covers 10,000 MTUs per month. Contact us(link takes you to an external page) to our support team with proof of your non-profit status for more details.


We occasionally offer special promotions. Customers will be notified directly if they are eligible for a special promotion.


How do coupons work?

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Coupons are applied to your monthly (or annual) bill, which reduces the corresponding charge to your credit card. Coupons can either be a percentage off of your bill or a set dollar amount off of your bill. If your coupon is for a percentage off of your bill, the actual dollar value of the coupon may change as your bill may fluctuate month-to-month.

How do I redeem a coupon?

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The non-profit discount can be redeemed by reaching out to Segment's support team(link takes you to an external page), who will verify your eligibility and apply the promotion to your account.

Where can I view which coupons are applied to my account?

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If you are curious about a promotion you are currently on, or if your workspace has a coupon applied, contact the Segment support team(link takes you to an external page).

Do I have to be a new Segment customer to receive a coupon?

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The non-profit discount can be redeemed at any time, regardless if you're a new customer or have been with Segment for years.

What happens when my coupon expires?

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When your promotion expires, your bill returns to the normal, non-discounted rate. Certain promotions may include a follow-up discount immediately after the promotion expires.