We have deprecated the preview.twilio.com SSO URL. This guide will explain how to migrate to the iam.twilio.com SSO URL.
This guide will show you how to modify your SSO configuration on both your Identity Provider and Twilio so that you can authenticate users and enable Single Sign-On with the iam.twilio.com SSO URL. If you haven't configured SSO for your Flex instance, please see our Configuring Single Sign-on and Identity Provider integration guide.
Single Sign-On for Flex is now Generally Available and we have updated the SSO URL from https://preview.twilio.com/iam/Accounts/<YOUR ACCOUNT SID HERE>/saml2
to https://iam.twilio.com/v1/Accounts/<YOUR ACCOUNT SID HERE>/saml2
.
In order to migrate to the new SSO URL you'll need to
You must complete these steps immediately after each other. Please ensure that you have access to your IdP and your Twilio account before migrating to the new Flex SSO URL.
In the Basic Settings for the Okta Application you need to update both:
Make sure to replace the Account SID (ACxxxx) with your real Account SID.
Turn on the checkbox labeled Use this for Recipient URL & Destination URL
and add the Audience URI with /metadata
at the end of the iam
URL.
Okta will auto-populate the Recipient URL and Destination URL. Once you're finished editing your settings, your configuration should look like the following:
Now you need to update the Twilio SSO URL in the Twilio Console to complete the migration
In the Basic SAML Configuration update:
Make sure to replace the Account SID (ACxxxx) with your real Account SID.
Now you need to update the Twilio SSO URL in the Twilio Console to complete the migration
Go to your Google SAML Apps and click on your Flex SAML app. Then click into your Service Provider Details and update:
Make sure to replace the Account SID (ACxxxx) with your real Account SID.
Now you need to update the Twilio SSO URL in the Twilio Console to complete the migration
In the Web App Settings update:
Make sure to replace the Account SID (ACxxxx) with your real Account SID.
Now you need to update the Twilio SSO URL in the Twilio Console to complete the migration
Immediately after you've made the above change on the configuration on your IDP to use the iam.twilio.com URL you should update the Twilio SSO URL for your account. You can do this in the Flex Console Single Sign-on settings page by selecting the USES IAM.TWILIO.COM
radio button and saving your changes.