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Flex Dialpad Overview

Flex Dialpad helps agents, supervisors, and users accomplish the following:

Role Task

Call customers directly from Flex

Transfer calls


Monitor calls


Run real-time and historical reporting via Flex Insights

The Flex Dialpad is a part of the Flex UI and offers all of the theming and customizability features of a React component.

Getting Started

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Need some help?

We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd by visiting Twilio's Stack Overflow Collective or browsing the Twilio tag on Stack Overflow.

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