Turn on language selection for agents (Public Beta)
(new)
Public Beta notice
Localization is currently available as a Public Beta product and the information contained in this document is subject to change. Some features are not yet implemented and others may be changed before the product is declared as Generally Available. Public Beta products are not covered by a SLA.
Turn on language selection to give agents the option to set their Flex UI display language. When you turn on this setting, agents have a Select language option under their user profile.
- This setting affects the display language for the base Flex UI and Twilio Flex plugins.
- It doesn't affect Twilio Console or the Flex Admin dashboard.
- Custom plugins can be localized with additional configuration. See Localize a plugin for instructions to render plugin text in a different language.
- From the Flex Admin dashboard, click Features and then click the Beta tab.
- Turn on Language selection.