Flex Dialpad helps agents, supervisors, and users accomplish the following:
Call customers directly from Flex
The Flex Dialpad is a part of the Flex UI and offers all of the theming and customizability features of a React component.
- Enable and configure the Flex Dialpad for your contact center's specific needs
- Learn how to use the Flex Dialpad
- Implement Click-to-Dial
- Understand the current limitations of the Flex Dialpad