Flex Chat Channels allow agents to communicate with your customers across multiple channels like Webchat, SMS, and Whatsapp through a single chat interface. You can create a chat channel in Flex whenever you want to initiate a new communication flow between an agent and a customer.
|account_sid||The SID of the Account that created the resource.|
|flex_flow_sid||The SID of the Flex Flow associated with the Flex Channel.|
|sid||The unique string that we use to identify the Flex Channel resource.|
|user_sid||The SID of the Chat User associated with the Flex Channel|
|task_sid||The SID of the Task associated with the Flex Channel.|
|url||The absolute URL of the Flex Channel resource.|