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WebChat Overview

Flex WebChat is a chat widget that you can embed on your website. The widget helps your customers chat with an agent without needing to leave your webpage. It is natively integrated with the Flex Contact Center.

Learn the basics on how to set up and use WebChat in our documentation.

The Flex WebChat experience is fully customizable. WebChat can be customized in the following ways:

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Need some help?

We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd by visiting Twilio's Stack Overflow Collective or browsing the Twilio tag on Stack Overflow.

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