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Substitution and Section Tags


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Simple Name Substitution

simple-name-substitution page anchor

This example will show you how to create a name substitution for your emails. We will be using the tag -name- in this example. In this example, the tag -name- will get replaced with the name of the recipient.

Email Content

email-content page anchor
Hello -name-,
1
<html>
2
<head></head>
3
<body>
4
<p>Hello -name-,<br /></p>
5
</body>
6
</html>
1
{
2
"to": ["john@domain.com", "jane@domain.com", "matt@domain.com"],
3
"sub": {
4
"-name-": ["John", "Jane", "Matt"]
5
}
6
}
1
{
2
"personalizations": [
3
{
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"to": [
5
{
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"email": "john@domain.com",
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"name": "John"
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}
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],
10
"subject": "Example 01",
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"substitutions": {
12
"-name-": "John"
13
}
14
},
15
{
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"to": [
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{
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"email": "jane@domain.com",
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"name": "Jane"
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}
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],
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"subject": "Example 02",
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"substitutions": {
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"-name-": "Jane"
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}
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},
27
{
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"to": [
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{
30
"email": "matt@domain.com",
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"name": "Matt"
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}
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],
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"subject": "Example 03",
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"substitutions": {
36
"-name-": "Matt"
37
}
38
}
39
],
40
"from": {
41
"email": "sender@senddomain.com",
42
"name": "Sender"
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},
44
"reply_to": {
45
"email": "sender@senddomain.com",
46
"name": "Sender"
47
},
48
"subject": "Example",
49
"content": [
50
{
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"type": "text/plain",
52
"value": "Hello -name-,"
53
},
54
{
55
"type": "text/html",
56
"value": "Hello -name-,"
57
}
58
]
59
}

john@domain.com

Hello John,
1
<html>
2
<head></head>
3
<body>
4
<p>Hello John,<br /></p>
5
</body>
6
</html>

jane@domain.com

Hello Jane,
1
<html>
2
<head></head>
3
<body>
4
<p>Hello Jane,<br /></p>
5
</body>
6
</html>

matt@domain.com

Hello Matt,
1
<html>
2
<head></head>
3
<body>
4
<p>Hello Matt,<br /></p>
5
</body>
6
</html>

First Name and Last Name Substitutions

first-name-and-last-name-substitutions page anchor

This example will show you how to create a first name and last name substitution for your emails. We will be using the tags -first_name- and -last_name- in this example. In this example the tag -first_name- will get replaced with the first name of the recipient and the tag -last_name- will get replaced with the last name of the recipient.

Hello -first_name- -last_name-,
1
<html>
2
<head></head>
3
<body>
4
<p>Hello -first_name- -last_name-,<br /></p>
5
</body>
6
</html>
1
{
2
"to": [
3
"john.smith@domain.com",
4
"jane.williams@domain.com",
5
"matt.johnson@domain.com"
6
],
7
"sub": {
8
"-first_name-": ["John", "Jane", "Matt"],
9
"-last_name-": ["Smith", "Williams", "Johnson"]
10
}
11
}
1
{
2
"personalizations": [
3
{
4
"to": [
5
{
6
"email": "john.smith@domain.com",
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"name": "John Smith"
8
}
9
],
10
"subject": "Example 01",
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"substitutions": {
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"-first_name-": "John",
13
"-last_name-": "Smith"
14
}
15
},
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{
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"to": [
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{
19
"email": "jane.williams@domain.com",
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"name": "Jane Williams"
21
}
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],
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"subject": "Example 02",
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"substitutions": {
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"-first_name-": "Jane",
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"-last_name-": "Williams"
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}
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},
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{
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"to": [
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{
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"email": "matt.johnson@domain.com",
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"name": "Matt Johnson"
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}
35
],
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"subject": "Example 03",
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"substitutions": {
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"-first_name-": "Matt",
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"-last_name-": "Johnson"
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}
41
}
42
],
43
"from": {
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"email": "sender@senddomain.com",
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"name": "Sender"
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},
47
"reply_to": {
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"email": "sender@senddomain.com",
49
"name": "Sender"
50
},
51
"subject": "Example",
52
"content": [
53
{
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"type": "text/plain",
55
"value": "Hello -first_name- -last_name-,"
56
},
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{
58
"type": "text/html",
59
"value": "Hello -first_name- -last_name-,"
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}
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]
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}

john.smith@domain.com

Hello John Smith,
1
<html>
2
<head></head>
3
<body>
4
<p>Hello John Smith,<br /></p>
5
</body>
6
</html>

jane.williams@domain.com

Hello Jane Williams,
1
<html>
2
<head></head>
3
<body>
4
<p>Hello Jane Williams,<br /></p>
5
</body>
6
</html>

matt.johnson@domain.com

Hello Matt Johnson,
1
<html>
2
<head></head>
3
<body>
4
<p>Hello Matt Johnson,<br /></p>
5
</body>
6
</html>

Simple Greeting Section with Name Substitution

simple-greeting-section-with-name-substitution page anchor
(error)

Danger

Due to low usage, the Section Tags feature has been deprecated. It will be fully removed on 06/22/2020. Click here for more information.

This example will show you how to create a section as a greeting with a name substitution. We will be using the tags -warm_welcome-, -greeting- and -name- in this example. In this example, we have created a greeting using the section tag -warm_welcome-. The -warm_welcome- tag is replaced with the -greeting- substitution which calls the section "Hello -name-,". The -name- tag in "Hello -name-," is then replaced with the recipient's name.

-warm_welcome-
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<html>
2
<head></head>
3
<body>
4
<p>-warm_welcome-<br /></p>
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</body>
6
</html>
1
{
2
"to": ["john@domain.com", "jane@domain.com", "matt@domain.com"],
3
"sub": {
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"-name-": ["John", "Jane", "Matt"],
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"-warm_welcome-": ["-greeting-", "-greeting-", "-greeting-"]
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},
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"section": {
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"-greeting-": "Hello -name-,"
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}
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}
1
{
2
"personalizations": [
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{
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"to": [
5
{
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"email": "john@domain.com",
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"name": "John"
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}
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],
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"subject": "Example 01",
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"substitutions": {
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"-name-": "John",
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"-warm_welcome-": "-greeting-"
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}
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},
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{
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"to": [
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{
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"email": "jane@domain.com",
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"name": "Jane"
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}
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],
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"subject": "Example 02",
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"substitutions": {
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"-name-": "Jane",
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"-warm_welcome-": "-greeting-"
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}
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},
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{
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"to": [
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{
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"email": "matt@domain.com",
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"name": "Matt"
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}
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],
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"subject": "Example 03",
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"substitutions": {
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"-name-": "Matt",
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"-warm_welcome-": "-greeting-"
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}
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}
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],
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"from": {
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"email": "sender@senddomain.com",
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"name": "Sender"
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},
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"reply_to": {
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"email": "sender@senddomain.com",
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"name": "Sender"
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},
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"subject": "Example",
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"content": [
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{
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"type": "text/plain",
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"value": "-warm_welcome-"
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},
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{
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"type": "text/html",
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"value": "<html>\n <head></head>\n <body>\n <p>-warm_welcome- \n </p>\n </body>\n</html>"
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}
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],
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"sections": {
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"-greeting-": "Welcome -name-,"
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}
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}
john@domain.com
Hello John,
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<html>
2
<head></head>
3
<body>
4
<p>Hello John,<br /></p>
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</body>
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</html>

jane@domain.com

Hello Jane,
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<html>
2
<head></head>
3
<body>
4
<p>Hello Jane,<br /></p>
5
</body>
6
</html>

matt@domain.com

Hello Matt,
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<html>
2
<head></head>
3
<body>
4
<p>Hello Matt,<br /></p>
5
</body>
6
</html>

Greeting Section with First & Last Name Substitutions

greeting-section-with-first--last-name-substitutions page anchor

This example will show you how to create a section with first name and last name substitution for your emails. We will be using the tags -warm_welcome-, -greeting-, -first_name- and -last_name- in this example. In this example, we have created a greeting using the section tag -warm_welcome-. The -warm_welcome- tag is replaced with the -greeting- substitution which calls the section "Hello -first_name- -last_name-,". The -first_name- and -last_name- tags in "Hello -first_name- -last_name-," is then replaced with the recipients first and last names.

-warm_welcome-
1
<html>
2
<head></head>
3
<body>
4
<p>-warm_welcome-<br /></p>
5
</body>
6
</html>
1
{
2
"to": [
3
"john.smith@domain.com",
4
"jane.williams@domain.com",
5
"matt.johnson@domain.com"
6
],
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"sub": {
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"-first_name-": ["John", "Jane", "Matt"],
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"-last_name-": ["Smith", "Williams", "Johnson"],
10
"-warm_welcome-": ["-greeting-", "-greeting-", "-greeting-"]
11
},
12
"section": {
13
"-greeting-": "Hello -first_name- -last_name-,"
14
}
15
}
1
{
2
"personalizations": [
3
{
4
"to": [
5
{
6
"email": "john.smith@domain.com",
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"name": "John Smith"
8
}
9
],
10
"subject": "Example 01",
11
"substitutions": {
12
"-first_name-": "John",
13
"-last_name-": "Smith",
14
"-warm_welcome-": "-greeting-"
15
}
16
},
17
{
18
"to": [
19
{
20
"email": "jane.williams@domain.com",
21
"name": "Jane Williams"
22
}
23
],
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"subject": "Example 02",
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"substitutions": {
26
"-first_name-": "Jane",
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"-last_name-": "Williams",
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"-warm_welcome-": "-greeting-"
29
}
30
},
31
{
32
"to": [
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{
34
"email": "matt.johnson@domain.com",
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"name": "Matt Johnson"
36
}
37
],
38
"subject": "Example 03",
39
"substitutions": {
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"-first_name-": "Matt",
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"-last_name-": "Johnson",
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"-warm_welcome-": "-greeting-"
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}
44
}
45
],
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"from": {
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"email": "sender@senddomain.com",
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"name": "Sender"
49
},
50
"reply_to": {
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"email": "sender@senddomain.com",
52
"name": "Sender"
53
},
54
"subject": "Example",
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"content": [
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{
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"type": "text/plain",
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"value": "-warm_welcome-"
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},
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{
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"type": "text/html",
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"value": "<html>\n <head></head>\n <body>\n <p>-warm_welcome- \n </p>\n </body>\n</html>"
63
}
64
],
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"sections": {
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"-greeting-": "Welcome -first_name- -last_name-,"
67
}
68
}
john.smith@domain.com
Hello John Smith,
1
<html>
2
<head></head>
3
<body>
4
<p>Hello John Smith,<br /></p>
5
</body>
6
</html>

jane.williams@domain.com

Hello Jane Williams,
1
<html>
2
<head></head>
3
<body>
4
<p>Hello Jane Williams,<br /></p>
5
</body>
6
</html>

matt.johnson@domain.com

Hello Matt Johnson,
1
<html>
2
<head></head>
3
<body>
4
<p>Hello Matt Johnson,<br /></p>
5
</body>
6
</html>

Three Different Greeting Sections with First & Last Name Substitutions

three-different-greeting-sections-with-first--last-name-substitutions page anchor

This example will show you how to create three different sections, each with first name and last name substitution for your emails. We will be using the tags -warm_welcome-, -greeting01-, -greeting02-, -greeting03-, -first_name- and -last_name- in this example. In this example, we have created three different greetings using the section tag -warm_welcome-. The -warm_welcome- tag is replaced with either -greeting01-, -greeting02- or -greeting03- substitution. This will call one of the three sections. In each of these sections, there is the -first_name- and -last_name- tags which will get replaced with the recipients first and last names.

-warm_welcome-
1
<html>
2
<head></head>
3
<body>
4
<p>-warm_welcome-<br /></p>
5
</body>
6
</html>
1
{
2
"to": [
3
"john.smith@domain.com",
4
"jane.williams@domain.com",
5
"matt.johnson@domain.com"
6
],
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"sub": {
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"-first_name-": ["John", "Jane", "Matt"],
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"-last_name-": ["Smith", "Williams", "Johnson"],
10
"-warm_welcome-": ["-greeting01-", "-greeting02-", "-greeting03-"]
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},
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"section": {
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"-greeting01-": "Welcome -first_name- -last_name-,",
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"-greeting02-": "Hello -first_name- -last_name-,",
15
"-greeting03-": "Dear -first_name- -last_name-,"
16
}
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}
1
{
2
"personalizations": [
3
{
4
"to": [
5
{
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"email": "john.smith@domain.com",
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"name": "John Smith"
8
}
9
],
10
"subject": "Example 01",
11
"substitutions": {
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"-first_name-": "John",
13
"-last_name-": "Smith",
14
"-warm_welcome-": "-greeting01-"
15
}
16
},
17
{
18
"to": [
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{
20
"email": "jane.williams@domain.com",
21
"name": "Jane Williams"
22
}
23
],
24
"subject": "Example 02",
25
"substitutions": {
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"-first_name-": "Jane",
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"-last_name-": "Williams",
28
"-warm_welcome-": "-greeting02-"
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}
30
},
31
{
32
"to": [
33
{
34
"email": "matt.johnson@domain.com",
35
"name": "Matt Johnson"
36
}
37
],
38
"subject": "Example 03",
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"substitutions": {
40
"-first_name-": "Matt",
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"-last_name-": "Johnson",
42
"-warm_welcome-": "-greeting03-"
43
}
44
}
45
],
46
"from": {
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"email": "sender@senddomain.com",
48
"name": "Sender"
49
},
50
"reply_to": {
51
"email": "sender@senddomain.com",
52
"name": "Sender"
53
},
54
"subject": "Example",
55
"content": [
56
{
57
"type": "text/plain",
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"value": "-warm_welcome-"
59
},
60
{
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"type": "text/html",
62
"value": "<html>\n <head></head>\n <body>\n <p>-warm_welcome- \n </p>\n </body>\n</html>"
63
}
64
],
65
"sections": {
66
"-greeting01-": "Welcome -first_name- -last_name-,",
67
"-greeting02-": "Hello -first_name- -last_name-,",
68
"-greeting03-": "Dear -first_name- -last_name-,"
69
}
70
}

john.smith@domain.com

Welcome John Smith,
1
<html>
2
<head></head>
3
<body>
4
<p>Welcome John Smith,<br /></p>
5
</body>
6
</html>

jane.williams@domain.com

Hello Jane Williams,
1
<html>
2
<head></head>
3
<body>
4
<p>Hello Jane Williams,<br /></p>
5
</body>
6
</html>

matt.johnson@domain.com

Dear Matt Johnson,
1
<html>
2
<head></head>
3
<body>
4
<p>Dear Matt Johnson,<br /></p>
5
</body>
6
</html>

Three Confirmation Sections and Substitutions

three-confirmation-sections-and-substitutions page anchor

This example will show you how to create three different sections for confirmation emails. We will be using the tags -name-, -confirmations-, -confirmation_001-, -confirmation_002-, -confirmation_003- and -order_id- in this example. In this example, we have created three different confirmations using the section tag -confirmations-. The -confirmations- tag is replaced with either -confirmation_001-, -confirmation_002- or -confirmation_003- substitution. This will call one of the three sections. In each of these sections, there is the -order_id- tag which will get replaced with the recipient's order id.

1
Hello -name-,
2
-confirmations-
1
<html>
2
<head></head>
3
<body>
4
<p>
5
Hello -name-,<br />
6
-confirmations-
7
</p>
8
</body>
9
</html>
1
{
2
"to": ["john@domain.com", "jane@domain.com", "matt@domain.com"],
3
"sub": {
4
"-name-": ["John", "Jane", "Matt"],
5
"-confirmations-": [
6
"-confirmation_001-",
7
"-confirmation_002-",
8
"-confirmation_003-"
9
],
10
"-order_id-": ["12345", "23456", "34567"]
11
},
12
"section": {
13
"-confirmation_001-": "Thanks for choosing SendGrid. This email is to confirm that we have processed your order -order_id-.",
14
"-confirmation_002-": "Thanks for choosing SendGrid. This email is to confirm that we have processed your order -order_id-. This invoice is to be paid by bank transfer within 7 days from the date of your monthly statement.",
15
"-confirmation_003-": "Thanks for choosing SendGrid. This email is to confirm that we have processed your order -order_id-. You can download your invoice as a PDF for your records."
16
}
17
}
1
{
2
"personalizations": [
3
{
4
"to": [
5
{
6
"email": "john@domain.com",
7
"name": "John"
8
}
9
],
10
"subject": "Example 01",
11
"substitutions": {
12
"-name-": "John",
13
"-order_id-": "12345",
14
"-confirmations-": "-confirmation_001-"
15
}
16
},
17
{
18
"to": [
19
{
20
"email": "jane@domain.com",
21
"name": "Jane"
22
}
23
],
24
"subject": "Example 02",
25
"substitutions": {
26
"-name-": "Jane",
27
"-order_id-": "23456",
28
"-confirmations-": "-confirmation_002-"
29
}
30
},
31
{
32
"to": [
33
{
34
"email": "matt@domain.com",
35
"name": "Matt"
36
}
37
],
38
"subject": "Example 03",
39
"substitutions": {
40
"-name-": "Matt",
41
"-order_id-": "34567",
42
"-confirmations-": "-confirmation_003-"
43
}
44
}
45
],
46
"from": {
47
"email": "sender@senddomain.com",
48
"name": "Sender"
49
},
50
"reply_to": {
51
"email": "sender@senddomain.com",
52
"name": "Sender"
53
},
54
"subject": "Example",
55
"content": [
56
{
57
"type": "text/plain",
58
"value": "Hello -name-,\n-confirmations-"
59
},
60
{
61
"type": "text/html",
62
"value": "<html>\n <head></head>\n <body>\n <p>Hello -name-, \n -confirmations-</p>\n </body>\n</html>"
63
}
64
],
65
"sections": {
66
"-confirmation_001-": "Thanks for choosing SendGrid. This email is to confirm that we have processed your order -order_id-.",
67
"-confirmation_002-": "Thanks for choosing SendGrid. This email is to confirm that we have processed your order -order_id-. This invoice is to be paid by bank transfer within 7 days from the date of your monthly statement.",
68
"-confirmation_003-": "Thanks for choosing SendGrid. This email is to confirm that we have processed your order -order_id-. You can download your invoice as a PDF for your records."
69
}
70
}

john@domain.com

1
Welcome John,
2
Thanks for choosing SendGrid. This email is to confirm that we have processed your order 12345.