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Brand Your Calls Using CNAM (Public Beta)

Overview

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CNAM stands for Caller ID Name. CNAM is a feature in the United States public telephone network that identifies an incoming caller by a personal or business name associated with the originating phone number. CNAM is registered by the EndUser assigned the phone number through their Telephony Service Provider (Twilio).

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Info

CNAM lookups are fully supported for Twilio phone numbers registered in the United States. Additionally, your profile must be associated with a registration authority, specifically an EIN (Employer Identification Number) or a DUNS (Data Universal Numbering System) number. CNAM lookups are not available for phone numbers from other countries, including Canada.

Onboarding

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There are two different options for enabling CNAM on your phone number(s):

  1. Using the Twilio Console
  2. Twilio's Trust Hub REST API.

CNAM conditions

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  • Can be a maximum of 15 characters.
  • Must be a unique name or value, cannot be a generic value such as a City/State.
  • Should begin with a letter and can only contain letters, numbers, periods, commas and spaces
  • If no Caller Name (CNAM) is set for the number, the City and State of the number is the default display along with phone number.

Note: At this time, you are unable to update Toll-Free numbers CNAM via the Twilio Console or API. To update the CNAM on a Toll-Free number, please contact support(link takes you to an external page).

CNAM Onboarding in the Twilio Console

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  1. Create a Business Profile in the Console's Trust Hub(link takes you to an external page) and submit for vetting.

    • If you are an ISV, then you would need to create a Secondary Business Profile for your customer(s).

  2. Assign phone numbers in your account to the Business Profile.

    • This associates a single identity with the phone numbers.

  3. Create a CNAM Trust Product instance(link takes you to an external page) that is associated with your in the Trust Hub and submit for vetting.

  4. Select phone numbers for CNAM Registration.

    • Only those phone numbers already assigned to your Business Profile are eligible.

  5. Click Save

    • When the CNAM Trust Product reaches Twilio-Approved status, Twilio will register CNAM display name for your numbers with the CNAM authoritative databases in the United States.

NOTE: You can remove CNAM by unassigning Phone Number from CNAM Trust Product or by deleting the CNAM Trust Product.

That's it. No coding required.

CNAM Onboarding with the Trust Hub REST API

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Please refer to Trust Hub Rest API Docs for more details.

  1. Create a Business Profile in the Console's Trust Hub and submit for vetting.
  1. Assign phone numbers in your account to the Business Profile. This associates a single identity with the phone numbers.

  • You'll need your Phone Number SID(s)

    • To find your Phone Number SIDs in the Console, go to your Dashboard. In the Project Info section, click on See all phone numbers, then click on a phone number to find the SID.
    • To find your Phone Number SIDs via API, see the Additional API Calls section below.
    • Phone Number SIDs begin with "PN".
    • In the API Call below, don't change the ChannelEndpointType. It needs to be phone-number to add a phone number to your Business Profile.
Assign Phone Numbers to Your Business ProfileLink to code sample: Assign Phone Numbers to Your Business Profile
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


10
async function createCustomerProfileChannelEndpointAssignment() {

11
  const customerProfilesChannelEndpointAssignment = await client.trusthub.v1

12
    .customerProfiles("YOUR_BUSINESS_PROFILE_SID")

13
    .customerProfilesChannelEndpointAssignment.create({

14
      channelEndpointSid: "YOUR_PHONE_NUMBER_SID",

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      channelEndpointType: "phone-number",

16
    });

17


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  console.log(customerProfilesChannelEndpointAssignment.sid);

19
}

20


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createCustomerProfileChannelEndpointAssignment();

Response

1
{

2
  "sid": "RAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

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  "customer_profile_sid": "YOUR_BUSINESS_PROFILE_SID",

4
  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

5
  "channel_endpoint_sid": "YOUR_PHONE_NUMBER_SID",

6
  "channel_endpoint_type": "phone-number",

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  "date_created": "2019-07-31T02:34:41Z",

8
  "url": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments/RAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"

9
}
  1. Create CNAM Trust Product
  • Note: Do not change the policy_sid from the example below. This is a static value that will stay the same across all accounts.
  • The response will contain the SID for your Trust Product. You'll need this for several other API calls.
Create CNAM Trust ProductLink to code sample: Create CNAM Trust Product
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


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async function createTrustProduct() {

11
  const trustProduct = await client.trusthub.v1.trustProducts.create({

12
    email: "EMAIL@EXAMPLE.COM",

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    friendlyName: "FRIENDLY_NAME_FOR_YOUR_TRUST_PRODUCT",

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    policySid: "RNf3db3cd1fe25fcfd3c3ded065c8fea53",

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  });

16


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  console.log(trustProduct.sid);

18
}

19


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createTrustProduct();

Response

1
{

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  "sid": "BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

3
  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

4
  "policy_sid": "RNf3db3cd1fe25fcfd3c3ded065c8fea53",

5
  "friendly_name": "FRIENDLY_NAME_FOR_YOUR_TRUST_PRODUCT",

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  "status": "draft",

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  "email": "EMAIL@EXAMPLE.COM",

8
  "status_callback": "http://www.example.com",

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  "valid_until": null,

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  "date_created": "2019-07-30T22:29:24Z",

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  "date_updated": "2019-07-31T01:09:00Z",

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  "url": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

13
  "links": {

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    "trust_products_entity_assignments": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments",

15
    "trust_products_evaluations": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Evaluations",

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    "trust_products_channel_endpoint_assignment": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments"

17
  },

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  "errors": null

19
}
  1. Connect your CNAM Trust Product to your Business Profile
Connect your CNAM Trust Product to your Business ProfileLink to code sample: Connect your CNAM Trust Product to your Business Profile
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


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async function createTrustProductEntityAssignment() {

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  const trustProductsEntityAssignment = await client.trusthub.v1

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    .trustProducts("YOUR_CNAM_TRUST_PRODUCT_SID")

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    .trustProductsEntityAssignments.create({

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      objectSid: "YOUR_BUSINESS_PROFILE_SID",

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    });

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  console.log(trustProductsEntityAssignment.sid);

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}

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createTrustProductEntityAssignment();

Response

1
{

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  "sid": "BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

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  "trust_product_sid": "YOUR_CNAM_TRUST_PRODUCT_SID",

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  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

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  "object_sid": "YOUR_BUSINESS_PROFILE_SID",

6
  "date_created": "2019-07-31T02:34:41Z",

7
  "url": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments/BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"

8
}
  1. Create CNAM End User
  • Note: In the API Call below, don't change the Type. It needs to be cnam_information to create the proper CNAM End User resource.
  • This API call will return the SID for the End User. You will need this in the next step.
Create CNAM End UserLink to code sample: Create CNAM End User
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


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async function createEndUser() {

11
  const endUser = await client.trusthub.v1.endUsers.create({

12
    attributes: {

13
      cnam_display_name: "DISPLAY NAME",

14
    },

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    friendlyName: "YOUR_END_USER_FRIENDLY_NAME",

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    type: "cnam_information",

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  });

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  console.log(endUser.sid);

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}

21


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createEndUser();

Response

1
{

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  "date_updated": "2021-02-16T20:40:57Z",

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  "sid": "ITaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

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  "friendly_name": "YOUR_END_USER_FRIENDLY_NAME",

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  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

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  "url": "https://trusthub.twilio.com/v1/EndUsers/ITaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

7
  "date_created": "2021-02-16T20:40:57Z",

8
  "attributes": {

9
    "phone_number": "+11234567890",

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    "job_position": "CEO",

11
    "first_name": "rep1",

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    "last_name": "test",

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    "business_title": "ceo",

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    "email": "foobar@test.com"

15
  },

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  "type": "cnam_information"

17
}
  1. Connect your CNAM Trust Product to your End User

  • You will need the End User SID from the previous step.

  • You will also need the CNAM Trust Product SID, returned from the API call in Step 3

Connect your CNAM Trust Product to your End UserLink to code sample: Connect your CNAM Trust Product to your End User
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


10
async function createTrustProductEntityAssignment() {

11
  const trustProductsEntityAssignment = await client.trusthub.v1

12
    .trustProducts("YOUR_CNAM_TRUST_PRODUCT_SID")

13
    .trustProductsEntityAssignments.create({

14
      objectSid: "YOUR_CNAM_END_USER_SID",

15
    });

16


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  console.log(trustProductsEntityAssignment.sid);

18
}

19


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createTrustProductEntityAssignment();

Response

1
{

2
  "sid": "BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

3
  "trust_product_sid": "YOUR_CNAM_TRUST_PRODUCT_SID",

4
  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

5
  "object_sid": "YOUR_CNAM_END_USER_SID",

6
  "date_created": "2019-07-31T02:34:41Z",

7
  "url": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments/BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"

8
}
  1. Add Phone Number to CNAM Trust Product
  • You'll need the CNAM Trust Product SID, returned from the API call in Step 3
  • You'll need the Phone Number SID(s) you assigned to your Business Profile earlier. (Note: Only those phone numbers already assigned to your Business Profile are eligible)
  • You'll need your Buisness Profile SID. It starts with "BU".
  • To retrieve any of these SIDs via API, see the Additional API Calls section below.
  • Note: Don't change the ChannelEndpointType
Assign Phone Numbers to your CNAM Trust ProductLink to code sample: Assign Phone Numbers to your CNAM Trust Product
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


10
async function createTrustProductChannelEndpointAssignment() {

11
  const trustProductsChannelEndpointAssignment = await client.trusthub.v1

12
    .trustProducts("YOUR_CNAM_TRUST_PRODUCT_SID")

13
    .trustProductsChannelEndpointAssignment.create({

14
      channelEndpointSid: "YOUR_PHONE_NUMBER_SID",

15
      channelEndpointType: "phone-number",

16
    });

17


18
  console.log(trustProductsChannelEndpointAssignment.sid);

19
}

20


21
createTrustProductChannelEndpointAssignment();

Response

1
{

2
  "sid": "RAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

3
  "trust_product_sid": "YOUR_CNAM_TRUST_PRODUCT_SID",

4
  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

5
  "channel_endpoint_sid": "YOUR_PHONE_NUMBER_SID",

6
  "channel_endpoint_type": "phone-number",

7
  "date_created": "2019-07-31T02:34:41Z",

8
  "url": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments/RAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"

9
}
  1. Submit CNAM Trust Product
Submit CNAM Trust Product for VettingLink to code sample: Submit CNAM Trust Product for Vetting
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


10
async function updateTrustProduct() {

11
  const trustProduct = await client.trusthub.v1

12
    .trustProducts("YOUR_CNAM_TRUST_PRODUCT_SID")

13
    .update({ status: "pending-review" });

14


15
  console.log(trustProduct.sid);

16
}

17


18
updateTrustProduct();

Response

1
{

2
  "sid": "YOUR_CNAM_TRUST_PRODUCT_SID",

3
  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

4
  "policy_sid": "RNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

5
  "friendly_name": "friendly_name",

6
  "status": "pending-review",

7
  "email": "email",

8
  "status_callback": "http://www.example.com",

9
  "valid_until": null,

10
  "date_created": "2019-07-30T22:29:24Z",

11
  "date_updated": "2019-07-31T01:09:00Z",

12
  "url": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

13
  "links": {

14
    "trust_products_entity_assignments": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments",

15
    "trust_products_evaluations": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Evaluations",

16
    "trust_products_channel_endpoint_assignment": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments"

17
  },

18
  "errors": null

19
}

Additional Information

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Learn more about Business Profiles and other Trust Products in the Trust Hub Docs.

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Info

After your CNAM Trust Product reaches "Twilio-Approved", the display name may take 48-72 hours to propagate to all carriers in the United States.

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Warning

A CNAM display name only appears on devices if enabled by the subscriber and is dependent on the terminating carrier to display the proper registered CNAM.

For landlines, CNAM is always enabled by default.

For mobile devices most commonly, US Carriers require the subscriber to opt-in. If the recipient does not have the CNAM feature or app enabled on their phone no CNAM will display even if a CNAM is properly set for number.

A specific carrier may have outdated CNAM information. For the CNAM to be displayed accurately, the recipient's carrier must query the CNAM databases (LIDB) and update their records. If a carrier has not recently performed a query it may cause the recipient to see outdated CNAM information for the number.

Additional API Calls

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Get Phone Number SIDs from Parent AccountLink to code sample: Get Phone Number SIDs from Parent Account
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


10
async function listIncomingPhoneNumber() {

11
  const incomingPhoneNumbers = await client.incomingPhoneNumbers.list({

12
    limit: 20,

13
  });

14


15
  incomingPhoneNumbers.forEach((i) => console.log(i.accountSid));

16
}

17


18
listIncomingPhoneNumber();

Response

1
{

2
  "end": 0,

3
  "first_page_uri": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/IncomingPhoneNumbers.json?FriendlyName=friendly_name&Beta=true&PhoneNumber=%2B19876543210&PageSize=50&Page=0",

4
  "incoming_phone_numbers": [

5
    {

6
      "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

7
      "address_requirements": "none",

8
      "address_sid": "ADaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

9
      "api_version": "2010-04-01",

10
      "beta": null,

11
      "capabilities": {

12
        "voice": true,

13
        "sms": false,

14
        "mms": true,

15
        "fax": false

16
      },

17
      "date_created": "Thu, 30 Jul 2015 23:19:04 +0000",

18
      "date_updated": "Thu, 30 Jul 2015 23:19:04 +0000",

19
      "emergency_status": "Active",

20
      "emergency_address_sid": "ADaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

21
      "emergency_address_status": "registered",

22
      "friendly_name": "(808) 925-5327",

23
      "identity_sid": "RIaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

24
      "origin": "origin",

25
      "phone_number": "+18089255327",

26
      "sid": "PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

27
      "sms_application_sid": "",

28
      "sms_fallback_method": "POST",

29
      "sms_fallback_url": "",

30
      "sms_method": "POST",

31
      "sms_url": "",

32
      "status_callback": "",

33
      "status_callback_method": "POST",

34
      "trunk_sid": null,

35
      "uri": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/IncomingPhoneNumbers/PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.json",

36
      "voice_application_sid": "",

37
      "voice_caller_id_lookup": false,

38
      "voice_fallback_method": "POST",

39
      "voice_fallback_url": null,

40
      "voice_method": "POST",

41
      "voice_url": null,

42
      "bundle_sid": "BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

43
      "voice_receive_mode": "voice",

44
      "status": "in-use",

45
      "subresource_uris": {

46
        "assigned_add_ons": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/IncomingPhoneNumbers/PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/AssignedAddOns.json"

47
      }

48
    }

49
  ],

50
  "next_page_uri": null,

51
  "page": 0,

52
  "page_size": 50,

53
  "previous_page_uri": null,

54
  "start": 0,

55
  "uri": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/IncomingPhoneNumbers.json?FriendlyName=friendly_name&Beta=true&PhoneNumber=%2B19876543210&PageSize=50&Page=0"

56
}
Check Business Profile Phone Number AssignmentsLink to code sample: Check Business Profile Phone Number Assignments
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


10
async function listCustomerProfileChannelEndpointAssignment() {

11
  const customerProfilesChannelEndpointAssignments = await client.trusthub.v1

12
    .customerProfiles("YOUR_BUSINESS_PROFILE_SID")

13
    .customerProfilesChannelEndpointAssignment.list({ limit: 20 });

14


15
  customerProfilesChannelEndpointAssignments.forEach((c) => console.log(c.sid));

16
}

17


18
listCustomerProfileChannelEndpointAssignment();

Response

1
{

2
  "results": [

3
    {

4
      "sid": "RAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

5
      "customer_profile_sid": "BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

6
      "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

7
      "channel_endpoint_sid": "PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

8
      "channel_endpoint_type": "phone-number",

9
      "date_created": "2019-07-31T02:34:41Z",

10
      "url": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments/RAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"

11
    }

12
  ],

13
  "meta": {

14
    "page": 0,

15
    "page_size": 50,

16
    "first_page_url": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments?ChannelEndpointSid=PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa&PageSize=50&Page=0",

17
    "previous_page_url": null,

18
    "url": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments?ChannelEndpointSid=PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa&PageSize=50&Page=0",

19
    "next_page_url": null,

20
    "key": "results"

21
  }

22
}
Get Business Profile SIDsLink to code sample: Get Business Profile SIDs
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


10
async function listCustomerProfile() {

11
  const customerProfiles = await client.trusthub.v1.customerProfiles.list({

12
    limit: 20,

13
  });

14


15
  customerProfiles.forEach((c) => console.log(c.sid));

16
}

17


18
listCustomerProfile();

Response

1
{

2
  "results": [

3
    {

4
      "sid": "BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

5
      "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

6
      "policy_sid": "RNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

7
      "friendly_name": "friendly_name",

8
      "status": "twilio-approved",

9
      "email": "email",

10
      "status_callback": "http://www.example.com",

11
      "valid_until": "2020-07-31T01:00:00Z",

12
      "date_created": "2019-07-30T22:29:24Z",

13
      "date_updated": "2019-07-31T01:09:00Z",

14
      "url": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

15
      "links": {

16
        "customer_profiles_entity_assignments": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments",

17
        "customer_profiles_evaluations": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Evaluations",

18
        "customer_profiles_channel_endpoint_assignment": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments"

19
      },

20
      "errors": [

21
        {

22
          "code": 18601

23
        }

24
      ]

25
    }

26
  ],

27
  "meta": {

28
    "page": 0,

29
    "page_size": 50,

30
    "first_page_url": "https://trusthub.twilio.com/v1/CustomerProfiles?Status=draft&FriendlyName=friendly_name&PolicySid=RNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa&PageSize=50&Page=0",

31
    "previous_page_url": null,

32
    "url": "https://trusthub.twilio.com/v1/CustomerProfiles?Status=draft&FriendlyName=friendly_name&PolicySid=RNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa&PageSize=50&Page=0",

33
    "next_page_url": null,

34
    "key": "results"

35
  }

36
}
Check Business Profile Phone Number AssignmentsLink to code sample: Check Business Profile Phone Number Assignments
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


10
async function listCustomerProfileChannelEndpointAssignment() {

11
  const customerProfilesChannelEndpointAssignments = await client.trusthub.v1

12
    .customerProfiles("YOUR_BUSINESS_PROFILE_SID")

13
    .customerProfilesChannelEndpointAssignment.list({ limit: 20 });

14


15
  customerProfilesChannelEndpointAssignments.forEach((c) => console.log(c.sid));

16
}

17


18
listCustomerProfileChannelEndpointAssignment();

Response

1
{

2
  "results": [

3
    {

4
      "sid": "RAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

5
      "customer_profile_sid": "BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

6
      "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

7
      "channel_endpoint_sid": "PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

8
      "channel_endpoint_type": "phone-number",

9
      "date_created": "2019-07-31T02:34:41Z",

10
      "url": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments/RAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"

11
    }

12
  ],

13
  "meta": {

14
    "page": 0,

15
    "page_size": 50,

16
    "first_page_url": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments?ChannelEndpointSid=PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa&PageSize=50&Page=0",

17
    "previous_page_url": null,

18
    "url": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments?ChannelEndpointSid=PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa&PageSize=50&Page=0",

19
    "next_page_url": null,

20
    "key": "results"

21
  }

22
}
Fetch Trust Product SIDsLink to code sample: Fetch Trust Product SIDs
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


10
async function listTrustProduct() {

11
  const trustProducts = await client.trusthub.v1.trustProducts.list({

12
    limit: 20,

13
  });

14


15
  trustProducts.forEach((t) => console.log(t.sid));

16
}

17


18
listTrustProduct();

Response

1
{

2
  "results": [

3
    {

4
      "sid": "BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

5
      "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

6
      "policy_sid": "RNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

7
      "friendly_name": "friendly_name",

8
      "status": "twilio-approved",

9
      "email": "email",

10
      "status_callback": "http://www.example.com",

11
      "valid_until": "2020-07-31T01:00:00Z",

12
      "date_created": "2019-07-30T22:29:24Z",

13
      "date_updated": "2019-07-31T01:09:00Z",

14
      "url": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

15
      "links": {

16
        "trust_products_entity_assignments": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments",

17
        "trust_products_evaluations": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Evaluations",

18
        "trust_products_channel_endpoint_assignment": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments"

19
      },

20
      "errors": null

21
    }

22
  ],

23
  "meta": {

24
    "page": 0,

25
    "page_size": 50,

26
    "first_page_url": "https://trusthub.twilio.com/v1/TrustProducts?Status=draft&FriendlyName=friendly_name&PolicySid=RNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa&PageSize=50&Page=0",

27
    "previous_page_url": null,

28
    "url": "https://trusthub.twilio.com/v1/TrustProducts?Status=draft&FriendlyName=friendly_name&PolicySid=RNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa&PageSize=50&Page=0",

29
    "next_page_url": null,

30
    "key": "results"

31
  }

32
}
Check CNAM Phone Number AssignmentsLink to code sample: Check CNAM Phone Number Assignments
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


10
async function listTrustProductChannelEndpointAssignment() {

11
  const trustProductsChannelEndpointAssignments = await client.trusthub.v1

12
    .trustProducts("YOUR_CNAM_TRUST_PRODUCT_SID")

13
    .trustProductsChannelEndpointAssignment.list({ limit: 20 });

14


15
  trustProductsChannelEndpointAssignments.forEach((t) => console.log(t.sid));

16
}

17


18
listTrustProductChannelEndpointAssignment();

Response

1
{

2
  "results": [

3
    {

4
      "sid": "RAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

5
      "trust_product_sid": "BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

6
      "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

7
      "channel_endpoint_sid": "PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

8
      "channel_endpoint_type": "phone-number",

9
      "date_created": "2019-07-31T02:34:41Z",

10
      "url": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments/RAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"

11
    }

12
  ],

13
  "meta": {

14
    "page": 0,

15
    "page_size": 50,

16
    "first_page_url": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments?ChannelEndpointSid=PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa&PageSize=50&Page=0",

17
    "previous_page_url": null,

18
    "url": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments?ChannelEndpointSid=PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa&PageSize=50&Page=0",

19
    "next_page_url": null,

20
    "key": "results"

21
  }

22
}