Build an Interactive Voice Response (IVR) Phone Tree

Create a seamless customer service experience by building an IVR Phone Tree for your company. IVR systems allow your customers to access the people and information they need. With Twilio, you can build one yourself in the web programming language you already use.

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Find your language and framework of choice below to get to the source code in your language and follow step-by-step instructions to learn how to build an IVR phone tree yourself

C# & ASP.NET MVC
Java & Servlets
Node.js & Express
PHP & Laravel
Python & Flask
Ruby & Rails

This tutorial is modeled after a typical call center experience with an IVR, but with more Reese's Pieces - we're going to build an IVR to help stranded aliens call a phone number and receive instructions on how to get out of Earth safely or call their home planet directly.