WhatsApp — there’s an API for that
The Twilio API for WhatsApp gives you a simple and reliable way to reach your users directly in the WhatsApp application.
The same API you use for SMS can now be used to send WhatsApp messages. All you have to do is update two lines of code. The API works seamlessly with TwiML and our helper libraries, allowing you to add WhatsApp to existing workflows or applications in minutes. It is also compatible with Twilio developer tools like Functions, Sync, Debugger, and API Explorer.
Over the last 10 years, Twilio customers have used Programmable SMS to build innovative messaging experiences for their users, whether that’s sending instant transaction notifications for money transfers, food delivery alerts, or helping millions of people avoid parking tickets.
Today, we’re helping customers like Deliveroo, Hays, SnapTravel, SuaHouse, and ...
Twilio now supports LINE, adding to the number of channels developers can reach with one API
We’re thrilled to announce support for LINE, enabling you to deliver rich, interactive messaging experiences on one of the most popular messaging apps in the world. LINE has native support for interactive message formats like rich cards as well as sharing images, audio and video files.
Over the last 10 years, developers have used Programmable SMS to build incredibly innovative messaging experiences for their users, whether that’s a personal shopping concierge, improving patient care through regular communication or helping millions of people avoid parking tickets.
With Twilio Channels, developers can use this same API to build these messaging experiences on RCS, Facebook Messenger and starting today, LINE. By using the Rich Messaging Extensions to the Programmable SMS API, they can also leverage the rich capabilities of these channels by simply including additional parameters in the API request.
Twilio Channels also work seamlessly with Twilio Studio, a visual drag-and-drop ...
Twilio Notify is Generally Available
We’re really excited to announce that Twilio Notify is now generally available. Notify provides one API to make it easy to send bulk notifications to your customers over push, SMS, and Facebook Messenger. It also makes it easy to keep track of their notification preferences, allowing you to make sure they receive critical messages by reaching them on the channels they prefer.
Since making Notify available in Beta in April 2017, we’ve seen you use it to power a wide range of innovative use-cases. FallSafety’s workplace safety application uses the accelerometer in a worker’s phone to determine when a fall has occurred, and sends out notifications to the worker’s emergency contacts using Notify. The Texas Department of Transportation uses Notify to send timely alerts to drivers about lane closures, accidents, and construction over SMS, helping them avoid hours of delays.
Over the beta ...
Introducing the Voice Pricing Calculator
We’re really excited today to announce the launch of the Voice Pricing Calculator in the Twilio Console. This tool will help you estimate pricing easily for multiple call flows over different device types and countries.
The flexibility of the Programmable Voice APIs and SDKs means that you can use them to build a diverse range of use cases ranging from contact centers to automated voice reminders. Each use case is powered by a different call flow and may also include additional features like recording, transcription, and answering machine detection.
A call flow involves one or more call legs, which are connections between a device and Twilio. For example, when a caller dials into a conference, the connection between their phone and Twilio is a call leg. Because Twilio prices calls per minute, the number and direction of the call flows in your use case decides the final cost.