Improve health outcomes with engagement reinvented

Deliver human-centered digital health experiences at scale with Twilio’s proven platform for omnichannel engagement and APIs for healthcare and life sciences.

Power all healthcare communications with one integrated platform

Enable personalized experiences at scale with the leading engagement platform for healthcare and life sciences. Twilio helps you build and quickly deploy trusted, HIPAA-eligible communications solutions that put people first – all built upon your existing infrastructure.

Use cases

Reimagine health with seamless engagement

Appointment management

Missed appointments cost US hospitals $150 billion per year. Twilio makes it easy to build HIPAA-compliant solutions with healthcare APIs for automating scheduling and appointment management to reduce no-shows and protect revenue.

  • Let patients confirm, cancel, or reschedule via SMS, voice, portals, and triggered calls

  • Boost patient satisfaction with seamless communications over voice, text, and chat based on preferences

  • Scale relationships with outreach tailored and triggered by existing systems and data

Start building for appointments with Twilio’s quick deploy guide

Person accepting  a medical appointment through a HIPAA-compliant solution using his phone.

Case studies in connected health

Learn how these organizations replaced disjointed, transactional communications with meaningful, human-centered relationships—powered by Twilio APIs for healthcare and life sciences. 


Thought leadership

A leader in health and life sciences engagement