How to build a notification system
Create the exact solution you need. No limitations. No need for multiple vendors.

Create the exact solution you need. No limitations. No need for multiple vendors.
Deliver important information on the channels your customers prefer.
Here are the communications products we recommend to start building alerts and notifications use cases.
Feature |
Programmable Messaging API |
SendGrid Email API |
Voice API |
---|---|---|---|
Free trial |
|||
Multichannel |
SMS, WhatsApp, Push, MMS |
|
Voice |
Real-time delivery |
75 second traffic re-route cycle and +3% in messages delivered* |
12% greater email deliverability rate vs. industry avg** |
3 redundant regions, 8 low-latency edge locations |
Scalable |
157B+ messages sent per year |
1.7T+ emails sent per year |
34B+ voice calls per year |
Easy to build |
Send a text with a few lines of code |
Integrate in minutes |
Make an outbound call in minutes |
Visibility |
Insights dashboard |
Deliverability Insights, Searchable Email Activity*** |
Voice Intelligence |
Personalization |
Content API to send rich content across channels |
HTML Editor with support for Dynamic Content |
IVR virtual agents trained on customer data |
Phone number selection |
A2P 10DLC, short codes, toll-free |
|
A2P 10DLC, short codes, toll-free |
Security and trust |
Enhanced verification with Trust Hub |
Sender Authentication (SPF, DKIM, rDNS) |
Verified calling with Trust Hub |
Learn more |
Dependable delivery for alerts and notifications at any scale, anywhere in the world.
Sign up for a free Twilio account to start building alerts and notifications today. Use our quickstarts, up-to-date docs, the Twilio CLI, and Code Exchange to build a prototype quickly.
Watch the quickstart to learn how to send your first text notifications with Twilio Programmable Messaging.
Set up your SendGrid account to start sending transactional emails with our onboarding guide.
Start making outbound calls through the Voice APIs with our docs and quickstarts in 7+ languages.
Set up your notifications quickly—without a lot of (or any) code. Use Twilio’s visual editor, Studio, to design a custom alerts and notifications solution.
Need more help? Work with Twilio Professional Services to build the notification emails and text alerts you need.
See how nonprofits deliver personalized timely information and how you can build your first SMS notification app.
Walk through the process of building a sample “Curbside text notification” app with Twilio Studio.
Get started on a proof-of-concept that you can scale to production for all your alerts and notifications. There are no subscriptions and you only pay for what you use.
* The Total Economic Impact™ of Twilio Messaging, a commissioned study conducted by Forrester Consulting, April 2023. Results are for a composite organization representative of interviewed customers.
** 2023 Email Deliverability Guide, Twilio SendGrid, 2023.
*** Only available for some Email packages.