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  • By Ankita Bhosle
    Twilio Account Login Change: Mandatory Two-Factor Authentication Mandatory 2FA Login

    As part of our mission to be the most trusted customer engagement platform on the planet, Twilio has the responsibility to secure customer accounts.

    Starting October 12, 2020, we began enforcing mandatory two-factor authentication (2FA) as an additional layer of login protection for all Twilio customers with paid accounts. The 2FA requirement excludes trial accounts.

    This post will explain what’s changing, show how it will affect your Twilio account, walk you through how to set up 2FA in your account, and answer the most frequently asked questions about the requirements.

    What is 2FA?

    Two-factor authentication (2FA) is a security feature that requires you to provide two types of authentication – something you know (your password), and something you have (a device receiving one-time verification codes) – in order to access your accounts.

    Why is Twilio requiring 2FA for paid accounts?

    Identity theft is the fastest growing crime in the U.S …

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