Answering Machine Detection support in 6 European countries including Germany, UK, France

Answering Machine Detection support in 6 European countries including Germany, UK, France

In March, we announced the beta of an enhanced Answering Machine Detection, that determines if a person, answering machine, or fax picked up so that you can deliver the right message. We have received invaluable feedback during the beta process that allowed us to tune the models to improve the detection accuracy. Initially, Answering Machine Detection only worked in the USA and Canada, but today, we’re excited to announce support for the following six countries in Europe:

• Germany
• United Kingdom
• France
• Netherlands
• Sweden
• Finland

Our mission is to power the future of communications, which means empowering developers globally. Now with Answering Machine Detection supported in these regions, you can route calls picked up by human to agents, or choose to disconnect the call or leave a message if answered by a machine.   

Using Answering Machine Detection in one of these countries doesn’t require any special configuration as we take care of all it under the hood. If you’re new to Answering Machine Detection, visit our docs to learn more.

If you have feedback or request for support in a specific country write to us at support@twilio.com or leave comments below.